West Branch, United States
2960 Cook Rd
$$
+19893436844
N/A
Time says they close at 10 but I’m assuming that’s Tim Hortons not Cold Stone because they said they close at 7. That’s a 3 hour difference. I suggested a closing time edit. We live in West Branch and have been here before so not only is the service lacking they are constantly out of items. I’ve had family come to town and go there and they have also complained. I can see why a Culver’s came to town when the main ice cream joint here stinks. I wish they were better because I much prefer Cold Stone ice cream than Culver’s frozen custard.
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Pulled in at 8:16. At West Branch cold stone Stone and they tell us they stop serving I've cream at 8. We stood at the counter for a good five minutes. I can see why they have a 2.7 out of 5. I would recommend staying away from here I can't believe you don't want to make money.
It is 7:35 on a Sunday and once again this cold stone says they are closed. Why have a 10pm closing time if you just close whenever you want anyway? I’ve tried getting ice cream here at least 7 times. Terrible service. At this point I’ll never be back. Needs new management.
Was waited on quickly. Good thing as we did not have time to notice the trash and dirt piled up on the floor behind the counter. Wow. Selections of flavors were sparce. 6 total. No waffle bowls or waffle cones, but from reading the other reviews in this review site, waffle bowls & waffle cones are a no go here.
Love, love, love this place. Awesome donuts, awesome staff!!!
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