West Covina, United States
1619 W Garvey Ave N
N/A
+1 6268148000
Looked at a place on Franklin, which was in slight disrepair (and had a slight stench), and was promised many improvements. However when I expressed concern over all of these negative reviews, I got put on a three way phone call with the building manager (Robert, who was very nice, good for Robert) and supervisor. The supervisor was extremely rude, and wouldn't answer a single question I had. I would NEVER rent from a company that can't answer a single question about their practices without acting a like a child. She tried to claim she had no idea they had bad online reviews. I take that as an insult to my intelligence; its 2021 Calvo Group, get a grip.
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Know that you will be dealing with heartless, dishonest slumlords. We lived in the grungy complex at 1923 Tamarind for over five years. A neighbor moved in underneath us and began awakening us at four in the morning with a subwoofer that shook our bed. We complained again and again to the neighbor and to management, who refused to take appropriate steps. Eventually we called in a noise complaint to the police, which resulted in this neighbor coming to our door demanding to fight, swearing, screaming and literally destroying his own apartment to make more disruptive noise. Only on the second visit from the police did he calm down, by which time we had VIDEO RECORDINGS of his threats of violence, wall-shaking subwoofer, being told off by neighbors in and beyond the building, and literally screaming at police officers. We sent all of this to Calvo, who unleashed a cascade of changing excuses for doing nothing and continuing to put our lives at risk: saying they had warned the neighbor, saying the VIDEO EVIDENCE was somehow not useful, saying the police should handle it (they already had), and ultimately saying the neighbor had complained about us, too — about what, they refused to tell us. We moved. Go to Hell, Calvo.
Bad management company, the managers are unresponsive except when they’re finding new tenants, and the apartments have roaches (Mariposa Apartments in East Hollywood). A manager named Norman or something that works for their offices never responded to any of my questions, I had to find his direct number and call him multiple times, and when I did get a hold of him he’d always rush me off the phone claiming he had a meeting, sneaky little f***er. And finally, they decided to raise the rent of the apartment I was looking at by 100, due to all this, I walked away.
Unprofessional and a unresponsive to tenant issues as to issues any other management company would resolve, disorganized, blames the tenant for simple maintenance requests. They do nothing but collect rent and don’t even do that professionally. As a tenant, I’d never move into another building managed by these clowns. As a landlord, I wouldn’t trust my property to them. They’re only getting one star since there’s no option for zero.
Can't wait to move
Biggest slumlords this side of the Pacific. Notice how all the high ratings are only from agents, paid by this zero rated company. Avoid and run
Wish I could go with less than one star but these guys suck!!! They lie and cheat, they don't keep up with maintenance and the place I rented was a run down roach infested apartment in a building where no rules were enforced or even acted upon when broken. It's to be expected when you leave message after message and not one person has the ethics or integrity to return your call. I've left multiple messages without so much as a return call but they insist they have called and left messages...all lies, the on-site manager Manual just perpetuates these lies then tries to pass the buck and blame the people above him. Hey Manual, you said yesterday I could expect a call with minutes...I'm still waiting...just another lie from the screwed up folks at Calvo!!! You guys want to refuse to return the deposit for an extra gate remote...fine... Keep the money you bunch of fake inconsiderate lying unethical heartless losers!
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