West Covina, United States
851 S Sunset Ave
N/A
+1 6266120124
Wheelchair-accessible entrance
Living here from last 3 months and it's going really good. Liked the environment, cleanliness in the premises. They provide instant service whenever required. Staff is very polite and happy to assist always.
like
Good place overall.
Conveniently located in West Covina by the mall, lm minutes away from all the food my heart desires.By far the best place I lived at. This was the only apartment building that has all the amenities I can think of. With large spacious living room and bathroom, with up to date appliances also washer and dryer included. The community has some of the best staff ever. Leasing office (Andrew) is extremely professional, friendly, helpful and quick to fix any issue that arises. Apartment amenities are cleaned all the time I would recommend anybody to live here. So happy to call this place home.
There is a lack of pride and responsibility within this community, and it is sad because management tries to present a nice community. It seems like no one picks up after their pets so dog waste is an issue. The feral cat situation just adds to the problem. About half of the units are over the carports and the cars blast music at all hours. There's no insulation between up and downstairs so you will hear your neighbors. The security (currently Knowles Security) is a joke! Any time I've called, no one responded. Parking is supposedly licensed (parking passes) but many of the spaces are taken up by non-licensed cars and inoperable vehicles. Amazon can't seem to figure out how to deliver here effectively. The staff is friendly and professional, but I can't say the same for many of the people that live here - there's a good portion of irresponsible tenants that are really bringing the whole complex down. Edit: I had changed this to a 3-star review because management said they would address the issues...well, back to one star because this complex still has the same issues. Ghetto neighbors who disrespect the community policies. This place could be so much nicer if management would take out the trash.
So my boyfriend and i just moved into this beautiful apartments over the weekend. Thank you to Andrew and the wonderful staff he works with. Everyone has been so nice even my neighbors. This place is very clean and well kept. The apartment is amazing and has everything we need. Thank you again Andrew!
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