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Central Appliances West

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West Des Moines, United States

shopcentralappliances.com
Wholesaler household appliances

Central Appliances West Reviews | Rating 4.1 out of 5 stars (8 reviews)

Central Appliances West is located in West Des Moines, United States on 5003 EP True Pkwy UNIT 125. Central Appliances West is rated 4.1 out of 5 in the category wholesaler household appliances in United States.

Address

5003 EP True Pkwy UNIT 125

Phone

+1 5154462180

Service options

DeliveryIn-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Offerings

Assembly serviceRepair services

Open hours

...
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E

Eric Caldwell

Exceptional customer service from Jason and his team. Highly recommend.

C

Candi Harringa

Very reasonable prices. Open carton items even cheaper. Delivery and installation was quick and tidy.

J

Jennefer Myers

Kind, helpful service with all the latest "in style" appliances. They offer install and delivery for all appliances. They also offer haul away of old appliances.

S

Sarah Rojas

Bought a Samsung fridge 1 year ago barely and I had to put 500 into it and y'all wouldnt even help? I think you guys are some scammers!

D

Dave L

Stopped in the West Des Moines store to ask if they fix Samsung refrigerators since my 5 year old one was not cooling. Met Ryan at the store who agreed to be at my house the next day to repair. He showed up at the appointed time and immediately began to work on the unit. After a short while he located the problem and explained to me what had to be done to fix it. He discussed the cost of the repair and provided the cost of the part. Also spent time showing me exactly what went wrong. After getting approval to proceed, the repair work was professionally completed. I was quite impressed with the willingness to get this fixed in short order. All work was fully explained along with the cost which did not seem at all unreasonable. I would certainly recommend Ryan and Central Appliances for repair work.

M

Mandy McWherter

Thank you so much for helping me and ordering the part for my dryer. I got it installed and my dryer is back in working order! We'll definitely come back when we need new appliances or repair work. Great service and advice!

M

Mary Cooper

The staff is super helpful and friendly! The gentleman who was helping us recognized that we were in desperate need of a working oven, and that we lived pretty close, so he called his team to see if they could fit us in any earlier. We ended up getting same day delivery! Very impressed by the willingness of the staff to go above and beyond!

R

R H

I needed a washing machine part (shipping bolts) for my mom’s washer so that she could move it properly. I went to Central Appliance and asked about it, thinking there was no chance they’d have it. They didn’t have the exact bolts, because my mom’s washer is several years old, but the service guy (I didn’t get his name, unfortunately) looked up what bolts my mom’s washer used and then looked them up to see if they had anything compatible. They only had the shipping bolts in some of their washers for sale, so this guy went out to his service truck, got his tools, and removed the bolts we wanted from a washer. All of this took about 20 minutes. He then charged us what the bolts would have cost new (much cheaper than amazon) labeled them so the movers would know where they go. Honestly, this was one of the best customer service moments I’ve ever experienced. These guys spent a long time helping me with something somewhat odd, and which didn’t result in a big sale. I don’t live in the Midwest, which they knew, so I am not really a potential customer. My mom is moving away, so she’s not a potential customer. Yet they helped us anyway, to their inconvenience, with a happy attitude: not like they were doing us a big favor, but just like this is how they treat everyone. Long story long. If I lived around here and needed appliances, I would only go here. I would be a loyal customer for life. If I had to recommend an appliance store, it would be this. I can’t think of the last time someone went out of their way to help me quite so much, and because of that, these guys and this store deserve as much business as they can handle. It seems like such a small thing, but their kindness and service made my day.

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