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The UPS Store

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West Monroe, United States

locations.theupsstore.com
Shipping and mailing service· Business center· Mailbox rental service· Office supply store· Print shop· Freight forwarding service· Notary public· Packaging supply store· Shredding service

The UPS Store Reviews | Rating 3.5 out of 5 stars (5 reviews)

The UPS Store is located in West Monroe, United States on 3103 Cypress St Ste 3. The UPS Store is rated 3.5 out of 5 in the category shipping and mailing service in United States.

Address

3103 Cypress St Ste 3

Phone

+1 3183245445

Service options

No delivery

Accessibility

Wheelchair-accessible entrance

Open hours

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Deborah Shannon

My package was supposed to be delivered yesterday and it wasn’t!! I cannot make any sense out of the UPS app. I called the local UPS store and no one will answer the phone although they are supposed to be open for another 2 hours!! This is ridiculous!!! I wish my sender would have used Fed X

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Sommer Gabb-Dispenza

The website is way off from the actual things it states for the local one on cypress st. They were closed 9/9/20 at 6:00pm when web says 6:30pm. (Even states it’s the updated hours for September, so it’s not like I was looking at old information) The Notary is not there all the time (which is not stated on web site either) they make you think you can walk in anytime and have something notarized, however you have to have an appointment and there are ONLY 3 available time slots. Also with the exception of the one guy Korey that works there (he is always so pleasant) everyone else is rude, dry and lacking customer service. I really hate it Bc I use this store a lot, but rethinking my options- it’s always something.

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Jessica Jones

If I could give 0 stars, I surely would. I brought a package into the store to ship to my mother in Florida. Two days later (a Saturday) when the package was supposed to be delivered, I got a call from her asking why I had sent her a Comcast router?! I was a little confused as that is definitely not what I sent her. I had then realized UPS staff had put the shipping label on the WRONG box. Two days passed before I could even speak with anyone due to it being a weekend. Monday morning I went back into the UPS store I had shipped from and asked where may my package be. They Had asked me did I have a receipt from where I had shipped there four days prior? I provided them with the receipt, they then did some research on the computer and found out that the package was now still on its way to Tennessee. It was about to be delivered to a Comcast warehouse. Long story short, this is going on day 10 and I still have not received my package and basically giving the runaround. Between what the owner says and the staff in his store they are both two different stories. Lesson learned if you were going to ship some thing with this UPS location Either put the shipping label on yourself or however much the item is worth or cost make sure you take out that much insurance on it.

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Adam Lingefelt

Paid 82 to send package next day guaranteed. Package wasn’t delivered until 3 days later. Asked for refund got told could only get less than have my money back. Have emails sayIng it is guaranteed and the employee said it was guaranteed That took my money and now they that’s the best they can do.

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Tanya Blakeney

ZERO customer service!!! If I was UPS I WOULD NOT WANT MY NAME ON THIS PLACE!! Sent my dad a shipping label to ship me some things and do you know it’s “their policy” they will not print a label for a customer? “Mikey” informed me they can’t do it. There’s a difference in “can’t” and “won’t”. Again-zero customer service!!!!

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