West Nyack, United States
1240 Palisades Center Dr
$$
+1 8453584070
N/A
Wheelchair-accessible entrance
Do not give any geek squad store business they will tell you that they can fix whatever problem you walk in there with , make you pay a high fee and if they cant fix it they wont return your money back and give you not even half of store credit, they suck , never again
like
Do not go here for a computer problem. Have my computer, next day I got a call saying we can't find what is wrong with your computer because we don't have the parts/tools. Went to go pick it up, couldn't give it to me for another 2 hours
John carefully explained how both scenarios could happen and how he planned to fix them. Unlike the Apple store, where they replace motherboards, Jon actually analyses and fixes the motherboard for a fixed, reasonable price. And at about 25% cost of what the Apple store would have charged.
The Geek Squad service is worth it as it is sometimes worth it to be able to bring the device somewhere, if it can't be fixed remotely. Also, it is cost effective, reasonable priced! ALL my experiences with Geek Squad have been pleasant!!
They do a good job but very slow and miss sometimes.
The absolute worst. Massive time sink, bad service, poor communication, disorganized staff, and zero accountability.
Unfortunately their Geek Squad website is misleading when it comes down to TV repairs... it states they can repair any TV under 42”. What it doesn’t detail is the type of repair they are willing to do. I made an appointment and brought my TV to the Geek squad only to be told they won’t send it out for repair. When I mentioned what the website stated they told me that’s only if there was a software issue... there was no mention on the website nor when making the appointment that there were conditions to the repair.
I’m totally satisfied with the team at Geek Squad. Quickly completed, just what I needed, no waiting or hassle.
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