West Palm Beach, United States
5786 Premier Park Dr
N/A
+1 5616404464
Very professional and took care when delivering the appliance.
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Installed Samsong dishwasher for Home Depot with prior dishwasher’s water hose, then indicated on report that they didn’t install it. Later Samsong could not perform repairs because hose was too short. Scot refused to reinstall correctly. Dishwasher has been out of order for over a month while we dealt with Ralph’s, warranty provider, Home Depot and Samsong. Why Home Depot continues to use these scum bags is a mystery. Stay away from Ralph’s at all costs.
WHEN NOTIFIED THAT THE TRUCK HAD ARRIVED AT OUR BUILDING, MY HUSBAND WENT DOWN THE ELEVATOR AND BY THE TIME HE GOT OUTSIDE (MAYBE 4 MINUTES), THEY HAD LEFT!!! THEY REFUSED TO RETURN! HORRIBLE! WE THREW A FIT AND FINALLY THEY AGREED TO ANOTHER DELIVERY WINDOW LATER IN THE DAY AND THEY DID DELIVER. I CAN'T BELIEVE HOME DEPOT USES THEM:(
HORRIBLE SERVICE!!! I would give 0 starts if I could. Ordered a new Washer from Home Depot, waited 5 days for delivery of my new washer and then when they arrived they were unprofessional, could not answer direct questions and on top of everything else brought me a defective appliance that did not work when they tested it. Seems that the installation technician actually did not know what he was doing and NOW they are telling me I will have to wait another 5 days for the replacement. I just cancelled my order with Hope Depot and went with another company that will deliver my new washer tomorrow. Way to go Home Depot! You just lost my business for major future purchases. Home Depot may want to look into setting up a new delivery service with friendly, accommodating personnel. Ralph's Transfer employees are HORRIBLE!
They damaged my floor tile when delivering my microwave purchased from Home Depot. An adjuster came to my house and agreed to repair the tile. I never heard from him again. After several attempts to contact him he answered my email and said the delivery men denied the damage and therefore my claim was denied. TERRIBLE CUSTOMER SERVICE.
Worst experience ever. Lazy, argumentative, and find more excuses to not do a job than just install our appliance. Home Depot needs to change their sub contractor. Owner Scott allows his employees to begin jobs; and leave uncompleted. They left the new appliance in middle of foyer, all the cleaning product from under the sink in the middle of the kitchen, and stated they would return. They never returned, and refuse to complete job or . Save yourself the hassle and dont shop at Home Depot if you live in Palm Beach County, FL. Otherwise you will have to deal with Ralph's transfer.
Horrible customer service
Horrible
Deli
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