West Springfield, United States
20 Roanoke Ave
N/A
+1 4137335088
Repair services
Today we called for the first time to this company in need of emergency oil . The young lady on the phone was professional and took the time to listen and to help us with our situation. They went above and beyond to help us and set up oil delivery quickly so that we would not go the weekend with out oil. We had been with another oil company since we bought our home and have been faithful customers. When we called With this emergency they did not take time to even see if they could help us out . We will be changing oil companies. Thank you again to the young woman whom I spoke to and her manager.
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Laura is very unprofessional! Asked for her name to report her and refused to give it to me.Mom and dad handed her the business she never wanted maybe ? They should’ve taught her manners first. I don’t think she should be working with people just Rude ,disrespectful and disgusting I’m all set ! There’s a million oil company’s Love we don’t have to deal with you ! Will never recommend this company! I moved on gladly honey
Worst oil company ever try to rip off loyal customers inflating labor charges Whom I choose to install my furnace is not of bay state oil's concern does not make bay state oil any better of a company by gauging estimations a few days before Christmas. The owner was also very rude and unprofessional when calling me. Most customers would receive better service after 10 years of loyalty. They are also not forthright prior to visiting your home be sure you are told what you may be getting charged just for them to walk through the door and give an estimate. I actively looking for another company.
Been getting oil and tune up services from them for years, and they have always been efficient and professional. Gave 4 stars because the cost is usually a little higher than most. Also, they recently stopped listing their oil price per gallon on website -
This is the company you need to choose when it comes to all your heating and oil delivery needs. They're so professional, helpful, and you can't beat their prices. We had to replace an oil tank at our rental property last year during the Thanksgiving holiday and their team handled it like the professionals they are. Highly recommend and we won't use anyone else!!!
Deli
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