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Baystate Hearing Aids

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West Springfield, United States

baystatehearing.com
Hearing aid store· Hearing aid repair service

Baystate Hearing Aids Reviews | Rating 4.4 out of 5 stars (5 reviews)

Baystate Hearing Aids is located in West Springfield, United States on 425 Union St #103. Baystate Hearing Aids is rated 4.4 out of 5 in the category hearing aid store in United States.

Address

425 Union St #103

Phone

+1 4137342886

Service options

In-store shopping

Accessibility

Wheelchair-accessible car park

Open hours

...
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T

Terry Hurlbut

Thanks to Baystate hearing I am up and running. They fitted me a few years ago and I had an issue with my aid today. I called and was immediately called back. Jeff Hall met me one hour later and took care of the issue. Service is awesome. If you or someone you know needs hearing assistance, don’t hesitate. These guys are awesome!

K

Kate Cotnoir

I called and left message at Westfield office 7/1. Jeff promptly called me back and had me come to the office the following morning to discuss new hearing aids for my Mom. I brought her Audiologist test with me. He gave me a form to have the doctor fill out for insurance coverage. I took care of that the same day. Jeff had told me he would come to my Mom's house to do the ear molds for the lab. When I heard nothing more from Jeff since our meeting 7/2, I left him a message last week. He ignored it. I left three messages this week. Last night, I happened to take my Mom to Westwood restaurant when a miracle occurred, my phone rang and it was Jeff. I can only presume he saw me in the building and was concerned I would make a personal visit to his office upstairs to find out why he was not returning phone calls. He told a tale that there were 50 customers ahead of my Mom. I don't particularly believe this because he never indicated that two weeks before. As a matter of fact, I called a reputable Audiology practice in Springfield Tuesday late afternoon and took my Mom to an appointment yesterday at 3:30 and they did the mold castings immediately. I would highly recommend moving on if you are dealing with Jeff. He has zero follow through.

D

Debbie Katsanos

The only place to help my Dad with his hearing aids needs the correct way! Knowledgeable, friendly and very accommodating! Jimmy Cardorola is the best!!

R

Rodolfo Valdez

Very friendly and professional. They are knowledgeable, precise, and provide great service. I would recommend them highly.

P

Peter Schultz

Baystate Hearing Aids is absolutely exceptional! Jeff Halls is extremely knowledgeable, highly professional and a real pleasure to do business with. Jeff is patient, enthusiastic, understanding, honest and totally focused on customer satisfaction. I'm not only a satisfied client, I'm a delighted one!

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