Westbank, Canada
3020 Louie Dr
N/A
+1 2507077015
Kerbside pickupIn-store pick-upIn-store shopping
Wheelchair-accessible car park
The pharmacy team is amazing here and always goes above and beyond!
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This place should be shut down. Still waiting for medication, was supposed to be done in 25min it's been 2hours, no lineup. Dont waste your time
All I wanted was a tax receipt for my deceased wife. I was given a hard time. Had to go home get a death certificate and a marriage certificate. The manager andrew kim would still not give me a receipt unless I give him a copy of the death certificate and a marriage certificate which is my private paperwork. I showed it to him but that was not good enough he had to have copies. This was the most degrading experience I've ever had to go through after my wife's death.
I went to the pharmacy at 1:50pm today. The lady on the counter was extremely incompetent. Could not understand that me and my dad were separate people although I told her that she was looking at my dad's account three times. Then she gave me 30 minutes time to get my prescription. After 30 minutes, I was told 10 more and after 10 more I was told two more. The staff then avoided the front counter like a plague. After another 20 minutes of waiting, I politely asked for my prescription back. She said it's already ready but they messed up the label. Another 10 minutes later she told me that my insurance has expired. I asked for my prescription back and left. My insurance is valid and unchanged for a year. I am at a shoppers right now they have no issues with my insurance or putting pills in a bottle.
Very friendly pharmacist, though they consistently seem understaffed and overwhelmed. Expect double the wait time they quote when dropping off a prescription.
Deli
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