Westerville, United States
799 Warwick Dr
N/A
+1 8449255061
Wheelchair-accessible entrance
They sold me on a unit, and I came in the following day to submit a down-payment. I drove 45 minutes, to and from, and put-off 2 days of work. They lied, and told me the unit was then unavailable. Wildly unprofessional, from what seemed to be, an incredible staff & amazing community.
like
Ravines is good but they don't have washer/dryer inside which is a drawback.
Their representative lied directly on the phone that we secured an apartment after having visited the place . They were nice until we realized we wasted 3 hours of driving time to and from. We came back the following day to secure the place and sign after we guaranteed this unit on the phone. Horrible communication and horrible waste of our time.
This is a great complex! The living spaces are gorgeous and well thought out and the amenities are kept nice and clean. Just about everyone we have encountered has been friendly and welcoming. It makes you feel like you are part of a community. The staff has been very friendly and very helpful. With the very few, and very minor issues that have occurred, they have always been quick and efficient in resolving them. There are a few hoops to jump through to move in, but it is WAY worth it! I highly recommend The Ravines at Westar.
Poor customer service and dishonest. I went to view one of the 3BR Units and wanted to put my deposit down. They told me to come in and do so the next morning, so I did just that. Once I arrived, they told me the same unit went under contract that morning. They were dishonest and the manager cut us out to give the unit to one of her own clients in order to reap the benefits of the commission. When we asked if there were any other 3BR units available with a basement, the manager said no, and told us to just buy a 2BR with a basement and have one of us live in the basement.
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