Westminster, United States
8430 Federal Blvd
N/A
+17203895007
CLOSED ARVADA LOCATION WITHOUT WARNING. No phone call, no text, no email, no sign a week or 2 ahead of time. Location was only open 2 years and went down hill steadily. Said they transferred our memberships to the Westminster location... that it is "heavily staffed, better customer care". Wonder how many paper towel dispensers there are also broken or empty. Called to cancel, apparently with today's technology, advancements in telecommunications, 4G and 5G, and fiber optic capabilities.... they are somehow still unable to cancel a membership over the phone. Which is really odd since I was able to update my credit card on file over the phone without issue less than a month ago. Poorly managed gym. And I don't see why this location will be different. Plain and simple. It runs down hill and starts at the top. Even poorer customer service when you can't let a customer know a location is closing. Even sadder when your policy is to meet with them in person in order to cancel. As if that vain face to face encounter is going to change my mind about cancelling.
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I love this gym. Its close to my house. Good equipment, lots of machines. Problem though, I can only go very early in the mornings, and when I showed up at 3:00 this morning to work out, their hours of operation have changed from 24 hours to five in the morning to midnight. It would have been nice to know that in advance. Now I need to find another location to go to go the mornings.
The staff is always very nice and most importantly very helpful.! Great place to workout. Great music! I love it.
Now the gym is up and running, I have no issues. Great gym, prices and equipment selection. Anthony is a great employee who gives you tips to make your workout even better.
BE CAREFUL WITH THIS COMPANY! They had another facility in Arvada and they closed it down without warning. They charge a large upfront fee other than the 10 a month fee that they advertise, then you show up to a sign hanging up saying that they have closed the location. I wouldn’t be surprised if this location closes soon as well.
Great place-been with aspire for 3 years. Staff is knowledgeable and friendly. Definitely a place to get a quality workout.
Great gym with great equipment! Staff is friendly and accommodating. Everything works and the facility is clean. Will definitely recommend to my friends!
Really like this gym, close to my house, affordable prices, and great equipment selection. at the beginning I had some issues with the PT that was assigned to me and issues not getting handled, but now under new management I am glad that my concerns have been handled, and they also have brought in a lot more things that this place was missing before. The staff is super nice and welcoming. Only thing that could make it better is Wi-Fi. Other than that, this is a great place to work out.
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