Westmont, United States
50 Ogden Ave
N/A
+1 6305411214
DeliveryIn-store shopping
Repair services
Had an excellent experience working with Tim and the service team. I had some unfortunate paint/bumper damage from street parking in the city and his team was able make it look good as new for significantly less than the neighboring body shops. I was able to work remotely in the clean and spacious waiting room which was a huge benefit. The repair only took 90 minutes and I was even surprised with a parting gift of a Model 3 collectors item. Highly recommend them for any future Tesla servicing!
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My first impression is that this lot is small and there are not a lot of parking spaces. So, when they have customers taking deliveries it is hard to figure out where to park. With COVID and it being touch less it is harder to really understand what is going on. The location is fun and simple (Clean) just like the vehicles.
Dominic from mobile service was awesome. Appointment was for a Tuesday and he squeezed me a day early. He fixed my windshield wiper fluid issue and was very polite. This was my first mobile service experience and it was great.
You guys are the BEST!!! SO HAPPY TO TAKE MY MODEL Y HOME!
Promise date for delivery was missed by a mile and they could benefit from more sales help on the floor. Calling in is also an adventure is I don't always get the main office that you're trying to get. However they try hard regardless. And the car is fantastic
Not satisfied with the service at all. As much as I like Tesla, they are nowhere near capable of competing with premium dealership service centers at this location. I hope they can fix the 2 month wait for appointments, no washes, repeat issues to get you out of warranty and/or pay two or more times; customer is never right motto. I can't seem to take my car home with all my problems resolved properly. Best to stick with a new car and unload it well before the warranty period expires. Sorry Tesla, too many bad experiences here. I hope things get better.
Three years ago we walked into Tesla Oak Brook and met our salesman “Kemji” for the first time, he made a memorable impression on us while looking at a model X, but unfortunately we couldn’t afford it at the time. Today at Tesla Westmont, three years later, we finally closed the deal with Kemji on a brand new model 3! Kemji made the experience once again memorable, and seamless, and even had the car delivered ahead of time!
"LOVED IT" Very helpful and informative salesman my wife and will be buying the model X very soon
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