Weston, United States
16612 Saddle Club Rd
$$$
+19544466222
N/A
Truly the best experience I ever had in a spa. I’m really glad to find a place like this so close to my house. Definitely I will return and recommend this place to all my friends and family. They new management is amazing. They are so dedicated and warm. I felt so safe and contained. Thanks so much for the incredible experience!
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Awful experience. I purchased a gift package for someone given the 4.8 stars on Google, but the reviews don't reflect the current status of this \spa\. I purchased the \perfect duo retreat\ which included an aromatherapy mineral bath, deep tissue massage and aromatherapy facial. I booked it weeks in advance. The first issue is that they called several times ahead of the appointment to change the time. Finally when she got there, they asked her to take off her top for a facial without giving a robe. Then they asked her to change rooms without dressing and without a robe. The massage wasn't professional. The music tied to the spa was on the therapist's phone, and it rang most of the time interrupting the music and calmness. The therapist also spoke most of the time during the massage. And even though I paid for the package, this spa never offered the mineral bath. And after all of this, they asked her to pay because they didn't have the record that I paid in advance and gave a 20% tip. They kept her there until this could be sorted out. I asked that the manager call me after this, but I haven't received a call in 24 hours. I didn't get what I paid for, and I'm disappointed that they didn't even try to rectify it quickly.
This is a scam! Mediocre service and a scam... we saw online the perfect duo retreat which is a couples massage package, which was 185, we called to confirm if the price was per person or per couple because it didn’t state on the website. They told me 185 per couple. We thought that was a great price, so we booked. When we get there they tell us the couples massage will be in different rooms?? What?! That’s not a couples massage then...? They should not market it as couples massage if you will be in separate rooms, what’s the point then, I can go by myself. Anyways, the massage was nothing special, and the lady who gave me the facial was rude and told me my skin was horrible, she said I was so pretty but my skin was bad and I don’t take care of my skin. She said I had so much potential because I was pretty but my skin was bad... Ummm excuse me?? So unprofessional. When we leave to pay they were trying to charge us 150 per person, what?! I told them I saw 185 online and I called to confirm the price per couple but they said no sorry that’s per person. Very disappointed with the experience and 300 down the drain.
The new Managemet is the BEST !! Very relaxing atmosphere, kind staff and fantastic massage. Highly recommended! Excellent option in Weston I love the massage the facial and the service !!! Definitely I’m going Again !!!
Great services, the place was super relaxing and clean. Would highly recommend this place
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