Weston, United States
3404 Community Center Dr
N/A
+17152985944
I just found out today that their State license to stay open is possibly being revoked depending on the outcome of the appeal with the State. They have a 95 page complaint on file with the State because of neglect of its residents. I have never read a more disturbing report than this one in my life. They really do need to be shut down.
like
This is not a facility for someone with advanced Dementia. My husband was in an abusive situation the 4 days he was there. I finally had to call the ambulance and get him into Wausau Aspirus.
My family and I have found Tender Reflections to be the best facility in Marathon County! The Community Director is dedicated and caring, always available to respond and assist with any questions or concerns. They offer a wide variety of meals and snacks and are always willing to accommodate even the finicky eater. Staff is caring, considerate and compassionate towards the residents and family members. The facility is filled with natural lighting and very well maintained. Before choosing Tender Reflections, our family reviewed DHS licensing non-compliance reports and visited every Memory Care facility in the County more than once, and Tender Reflections shined above all others. They exemplify responsiveness and best practice in the Memory Care Industry. We are so happy that we found them and that my mom and our family have become a members of the Tender Reflections Community.
Facility treats it's employees and residents horribly
Beautiful facility! Tender Reflections has provided great care to my mother, who has lived there for over 3 years. They have helped make it \home\ for her. Tender Reflections has provided the care we couldn't provide for her. Mom loves getting her hair done in the salon weekly. The staff have become family to both Mom and my family. We enjoy visiting Mom frequently and seeing how much she is loved by the staff.
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