Weston, United States
20004 Aspen Rose Dr
N/A
+1 7198591148
Fred and his team are highly professional and very accommodating when we had well issues. They came when scheduled, worked steadily until the issues were corrected and explained the course of work to our satisfaction. We would not hesitate to contact them for any issues in the future. We feel like we can rely on them.
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We live in Pueblo County and have a 15-ft., hand-dug well. We met Fred Baros when ABC Plumbing and Electric's Mr. Apple retired, and they gave us Fred's number. He is not only highly skilled and knowledgeable, he is extremely compassionate. The first two times we had to call him, the weather was terrible, and we always seem to have issues around major holidays. When he knew we would be without water, he made room in his schedule to get to us. He knows the latest technology but can baby our ancient well and jury-rigged well-house. He provides options but always works within our budget to give the best of service and repair.
Fred and his assistant were extremely professional, good natured, and courteous. Fred made us a priority and came to our remote location first thing in the morning when he found out we'd been without water for three days, even though his schedule was already full. He used creative solutions to approach our problems and restored our service in about 3 hours. We're grateful to Fred and Water Works Plus and would call them again in a heartbeat.
We have found Water Works to be very responsive! On several occasions, our calls for help were immediately answered and our problems satisfactorily resolved in a timely matter. On our most recent service call, that occurred during the Covid pandemic, we were thankful that the team professionally showed up in masks. So fortunate to have such a knowledgeable/capable resource in our area!
We bought a home with a rainwater collection system. We had no idea what we were looking at, let alone how to use it, and if our well was connected to it or even working. DJ and Fred showed up to explain to us how the entire system worked, that the well was connected to the same filtering system and operational, but only after Fred discovered the control box was no good, which he replaced with a new one. They swapped out the old filters and put in a new UV light. We now understand how both systems work and how to feed the main water cistern from the two rainwater catchalls and the well. Great guys who know their stuff and were patient with a couple of old farts who were drowning in questions. We get it now, because Fred and DJ did a great job explaining the flow of our water works. We couldn't be happier! Thanks again guys. See you in 365 days...
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