Westwood, United States
205 University Ave S407
$
+17813290916
N/A
Sofia and Esmeralda were terrific !!! I came in with a wedding less than a week away and was in serious need of a wedding ring and a gift for my husband !!! They took they’re time to listen to what I was looking for and gave me exactly what I was looking for. I highly recommend this store and both amazing women. They’re very patience, understanding and really care about the customers wants and needs. Great job Sofia and Esmeralda thank you I appreciate the both of you !!!
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The staff at Kays in Westwood are so kind and wonderful. Whether you are getting your rings cleaned or buying a new ring, the treatment is the same. Love this store!
Terrible. Most employees there don't know warranty and repair policy and instead of calling someone who does they say not covered or over quote. I'm done with kay. Small selection, overpriced and at this location clueless staff based on several visits. Plenty of local non chain stores that are better.
No more... closedown...
I will never shop at this store again. The store manager is a fast talker, pushy and can be very rude at times. When one spends over 6,600.00 I believe they should be treated respectfully and patiently when they have questions. I opened a Kay credit card with a 10,000 credit limit. The monthly payments are now 80 more than what the manager told me it would be. This was truly an experience I never want to visit again. I am paying off the entire balance and will never use the card again. I should have walked out on day one. Lesson learned.
Very friendly staff, they are excellent at customer service, I recommend.
When resizing my ring they cut out a hallmark and now no jeweler wants to deal with my ring because it is not hallmarked. Poor service. Avoid
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