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+442033197592
Ordered outdoor Christmas lights, which took more than 3 weeks to arrive. Got it installed by an electrician and within a day, one side stopped working. And now since last night, nearly half. Emailed and called, and their response is to send photographs which I have done, their earliest reply would be 2-4 working days which would take us half way through to December. Totally unreasonable. Can understand the unprecedented demand of calls etc, but if your product is faulty, I fail to understand that why cannot you send a replacement soon enough? At this point, it is not what I have paid for the lights, but also the fact that we have paid an electrician and a builder, and we won't have the light work for most part of December. Unacceptable.
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