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Torrid

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Whitehall, United States

torrid.com
Plus size clothing store· Bridal shop· Fashion accessories store· Lingerie store· Shoe store· Underwear store· Clothing store· Jeans shop· Swimwear store· Women's clothing store

Torrid Reviews | Rating 4.5 out of 5 stars (8 reviews)

Torrid is located in Whitehall, United States on 250 Lehigh Valley Mall Space # 1023. Torrid is rated 4.5 out of 5 in the category plus size clothing store in United States.

Address

250 Lehigh Valley Mall Space # 1023

Price range

$$

Phone

+1 4842454852

Service options

In-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car park

Offerings

Women's clothing

Open hours

...
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E

Eileen Cressman-Reeder

The staff is helpful and friendly. I've always has a good experience. The clothes fit well and look nice. They understand how to fit curves. I love their clothes.

C

Charlotte Lauer

I love this store and it’s staff. There is no other store I walk into and am greeted by name. They help me find sizes, know my taste, and if I’m not sure about an item and ask for an honest opinion, they give it. This is my happy place!

S

Scott

Good selection of clothing. Friendly and Very Helpful Staff. Large Changing Area. Clean Store Inside Lehigh Valley Mall. Fair Prices

E

Erica Layton

Ashley and Christian were amazing!! So nice and so happy. I love shopping at torrid and the employees are the reason i keep coming back to stores. Thank you for making my Wednesday afternoon shopping so fun.

C

Crystal Kunkle

Finally found a Jack Skelton tank top I can wear. Love this place.

N

Natasha

Have shopped in this store in the past and had a fine experience but yesterday was truly terrible. I work in retail and tend to go with the flow and completely understand what retail employees have to do to make sales and do well in their jobs but what the employee did yesterday was just not a good experience. From the moment I walked in, I felt like the associate who helped me the entire time thought I was going to steal (I had an item that I possibly wanted to exchange), continuously told me I was a bigger size than I actually am, and was very passive aggressive/aggressive in her sales tactics. I genuinely do not want to come back to this store again (which I honestly NEVER say) but this experience was just so absolutely uncomfortable that it really turned me off. The associate also took away certain items I wanted to try on before I even got the chance because "they wouldn't be a good fit for me" and made me feel terrible about trying on items during Covid (but kept giving me items in bigger sizes to I guess prove her point?) I told her I was uncomfortable at one point with something she asked and she goes "well I know your comfort comes first but I can't help you best unless you do so and so" which I thought was a very passive thing to say. This store and maybe the company have gotten very pushy in their sales tactics which is frustrating since the clothes are already very expensive and honestly not the most stylish. I really hate leaving reviews like this but my experience was truly not a good one and really left a bad taste in my mouth about Torrid. This review doesn't cover all of the not so great things that happened during my experience, just a heads up. Hopefully they change their selling tactics and coach their employees to provide their service in a more supportive, inclusive, and patient way.

G

Gwen Mitchell

We love Torrid!!! The staff are just wonderful and they are extremely helpful - they go out of their way to make the customer happy.

M

Mr Drayton

I Shop there for my wife all the time Very polite and helpful sales people

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