Wiarton, Canada
606 Berford St
N/A
+1 5195342311
If it wasn't for Matt Brown in the commercial sector all of my insurance would have been taken else where. I had three investment properties, with Nicol Insurance, the agent let my account cancel out from a missing signature. Which to let everyone know is the hardest thing in the world to get new insurance once it gets cancelled for default of payment. Only to then have the same insurance company after its been cancelled for a month take my money from another account that had the missing signature in the first place. All I can say their insurance for households is a joke and your better off going to the cooperators.
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I have dealt with nickel insurance for over 30 years. They have been quite helpful with all my automotive insurance needs
Thanks for your help sending me my renewal forms during these "Covid-19" days. It was all very much appreciated. I have enjoyed your services throughout these many years. It is always good to be able to talk to an individual quickly.
Just recently moved to the South Bruce area and was a little concerned about some of the feedback my previous broker of 30 years was giving me on insurance requirements on my new home. I decided to explore other options and contacted and made appointments with three local brokers. My first appointment was with Pam Davis with your company and she walked us through home insurance options and was able to get more coverage and less expensive.. I was very impressed that I cancelled my other two appointments. I decided to also insure my vehicles, recreation vehicle and boat with your company.. I really appreciated her experience, knowledge and genuine interest in getting us the best deal for the required coverage. Always makes time to answer questions.. I believe you have a great team working at this location. When Pam was on vacation Constance as a friendly reminder would follow up on a action item that I needed to take, good team work!! Appreciate the positive experience!!
If I could give this company a zero star rating, I would. Terrible customer service! Most companies give you a rental car after an accident for at least a week - they were pressuring us after 3 days to return it (so we did...how cheap are they)? We definitely didn't receive what we were paying for. They low balled us on the amount to replace our written off car. We had to go out and finance a new car, because the amount offered would not allow us to buy a decent USED car. I realize they are the broker, but they promised us the world when we signed on with them, and did not deliver or negotiate on our behalf. We have moved to a much more professional and helpful company and pay substantially lower rates now.
Nichol Insurance has been so fabulous when we have needed them for a claim last year. also when renewing or even just to answer a quick question they have a very quick response rate to returning your phone calls and answering your questions to the best of their abilities. Would definately recommend them as your insurance company to try and keep!!
Switched my entire insurance requirements over to Nicol Insurance after dealing with the same insurance broker in the KW area most of my life. Saved a significant amount of money in premiums doing so. Dealing with Pam Davis in the Wiarton office from quote to final policy was excellent. Would definitely recommend to others.
I'm not sure why I just got an email soliciting this review since I left as a disappointed customer months ago. Revolving door of employees, unwilling to work with clients and pushy sales tactics.
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