Wichita, United States
8335 E Kellogg Dr
N/A
+1 3166811487
Always a pleasure to rent from Avis in West Wichita. Very friendly and accommodating staff and great prices. I liked the truck I picked up but when I picked up my daughter it was very uncomfortable in the back seats. I took it back to Avis and even though it had been almost 2 hours they were very friendly and helpful in getting me a car with a larger back seat; great service.
like
When we got the car is was disgusting. It was very dirty and sticky, and we had to clean it before we could do anything. We told the employee and he said he would give us a credit but we never got it. So they lied straight to our face.
Extremely upset customer. Rented a car from Lake Charles LA and drove it back to Wichita Ks. Was told the drop off fee would be 300 they ended up telling me despite having my phone calls being recorded it would be 750 to drop off. If I'd have known it would be 750 I would have flown home instead of driving through a ice storm to get back.
Very poor customer service, they let me reserve a vehicle on line. Told me to come even though it was almost closing time. When we got there they were closed, the doors were locked but the lights were on. So fast forward to the next day. Called them to see if I was able to get the same car, they said yes to go ahead and come in. Got there and he tells me that he had to run a soft credit check and if I am approved then I could rent the vehicle, however I may have an extra 200-250 deposit on top of the 200 dollar payment that I already paid. So to say \My card was not approved\ and I wasn't able to rent the vehicle. This is info that should have been given on line or over the phone.
They were nice and friendly. Car will do for need but very dusty and car days maintenance required on dash .
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