Wichita, United States
4646 W Kellogg Dr
$$
+13162062550
N/A
My experience at Babies R Us this weekend was wonderful. I have two baby registries, and Babies R Us is one of them. I was gifted two duplicated items for baby, and the gift-giver didn't remember which stores she purchased them from. I had no receipts. Since the items were listed on my Target registry, I tried Target first. Target was rude and turned me away, telling me to Google the UPC code on my own. Babies R Us spent 15 minutes trying to figure out why one of the items was listed on their website but not showing up in their inventory. Apparently it was purchased long enough ago that is no longer available in-store with Babies R Us. They found a way to help us return both items and gave us store credit for each. I will be moving my items from my Target registry to my Babies R Us and purchasing everything else from Babies R Us. What a wonderful customer service experience! Thank you!
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Helpful staff willing to extensively answer questions about child safety seats and gear. Once we narrowed our carseat search, an employee took the floor model seat to our car and assisted us in deciding if it would fit the car properly. What a great service!
Craig was awesome! Very knowledgeable about cat seats and the store. Pleasant to talk to. Evenings was just great clean store too
We were Very impressed with your store and the ladies (staff) Brenda and Cassie were so helpful and pleasant. My brother and I are neither one true shoppers but enjoyed our time at, Babies"R"Us, Thanks Brenda and Cassie.
They had discount prices on their merchandise and when we got to the register they decided they would not honor the prices on the store closing tags and tried to make us pay full price, specifically on a zobo high chair that was 39.99 marked down to 31.99. The manager refused to honor the price on the discount tag. Very disappointed, left without buying the merchandise.
The worst employees I have ever delt with. And that is why most people don't go here anymore. This location will be out of business in the next couple years if they don't fix this problem.
great place to get baby things
Very helpful and friendly staff, well stocked.
Deli
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