Wichita, United States
2505 Oliver Street
N/A
+13166871222
Great staff and pretty good selection at decent prices. However, it is the quality of the product that leaves me wanting. The sectional L-shaped couch we purchased looked great on the showroom floor; new and crisp and comfy. But after maybe 6 months of TYPICAL use, the thing began falling apart .. . literally. Being somewhat of a craftsman myself, and deciding to try and fix this or that about the couch, I was horrified at discovering the inferiority of its construction. The materials used and methods of assembly made me question the integrity FFO's supply chain. I imagined a small army of Chinese orphans, armed with hot-glue guns and office staplers, cobbling these couches together in some sweatshop basement on the outskirts of Shanghai. Am I being naive? Is this how all store-bought furniture that doesn't cost a fortune is made now these days? Admittedly, the price-point was on the lower end of the scale and so this might simply be a case of "you get what you pay for". Note: Shortly after I submitted the above review, FFO replied (below) and wanted to make things right. Nothing against FFO, but I was a little surprised. Though I a have not replied to their request concerning details about the purchase, I have raised my rating to 4 stars for fantastic customer service.
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Got a wonderful recliner for a decent price
We bought a box for our mattress here, and it was the most painless experience I’ve ever had furniture shopping! Julian was excellent and went above and beyond and offered to deliver our box himself that same day! Will definitely be back in the future. Thanks! :)
Julian was our sales associate and he was so professional. He knew Exactly what he was talking about and so helpful. Great experience!
We found the perfect chair for a good price. Josh was a great salesman, very patient and knowledgeable.
I purchased several items from the store. The salesman Julian was amazing. Very informative and very personable. Not pushy to buy something. However after purchasing several items, pricing on one item after I took home wasn't the same as advertised on sales floor. Waiting to hear from the store manager to rectify the situation. Over all they were amazing and would recommend. That's the reason for a 3 star at the moment. Update. The manager Josh rectified the situation. Awesome people and awesome store. Definitely recommend anyone who needs furniture to go to the Oliver store. Awesome people.
The sales people were very friendly and knowledgeable. I liked the choices and quality of the furniture. I also liked the financing. But did not like they gave me approval for one price and when I got to the store it was a lower price.
This place was very nice! The staff was friendly and helpful. Julian was the staff member that helped us. He gave us dimensions of a table we were thinking of getting. I would definitely recommend this place, you’re going to find special pieces at a very affordable price.
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