Wichita, United States
2280 S Eisenhower Airport Pkwy
N/A
+1 8772830898
Well I travel there every month for military training. Never had an issue until now. My rental was 44 for my 2 days I was there which was a great deal. My military meeting went way pass my time and I was late 5he. I agree that I should pay the 5 he late fee. But they changed my whole bill and now they charged me 198 cause I went passed my time. The customer service was no help Juan behind the counter was no help. All Thrifty customer service told me well you should of told them hold on at the meeting and go out side and make a call to us. If anyone was in the military that would never fly. So now I will no longer due any business with Thrifty, dollar nor Hertz.
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Daniel was very friendly and helpful, an absolute pleasure to deal with. Daniel, if you see this, I was the guy from British Columbia with the mohawk. Keep up the great work!
Got charged 730 for a 2 day rental. Tried to dispute charges, they said they can’t help. Worst service ever.
Wish I could leave 0 stars. Forgot to fill up half a tank of gas and was charged 116. 251 total for a 1 day rental with insurance. Complete rip off, must really be suffering from the Covid scare to rob people like that. Sometimes it cost to get rid of a bad company. Never again.
Totally disorganized, poor signage, and agent clearly didn't understand what I was saying.
Resolve all your problems before you accept the car, because when you call later to resolve something you can't understand their oriecntal accent. And you don't accomplish anything. And when you bring the car back their is hidden charges that they don't tell you about. Very upsetting.
Would not recommend rented a suv for 4 days returned early put keys in drop box and was charged for 7 days saying I never returned it on time was on a flight at 7 am at the airport emailed customer service said they would take the extra cost off never did will not rent from them again and would not recommend thirfty rent from anyone else they rip u off thanks for nothing thrifty
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