Williams Lake, Canada
51 4 Ave N
N/A
+1 2503982500
Drive-through
Wheelchair-accessible car park
As a private business owner, successful entrepreneur, and investor I am very pleased to say this rural community Bank was a pleasure. From large business needs to smaller personal needs I was taken care of with respect, thank you especially to Taylor for all your help today! She's amazing
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Royal Bank does an average job of keeping its customers safe from COVID-19. In my recent experience at the bank, I was pleased to notice ample supplies of hand sanitizer at the entrance, as well as clear COVID-19 warnings on the front door. The lineup featured reasonable social distancing markers that were followed and respected by the customers. The tellers had plexiglass set up so that they would not pass on any diseases to their customers and vice versa, and they also set up plexiglass between teller booths for maximum COVID-19 protection. The only flaw in Royal Bank's setup is that when customers were trying to get from the line to their teller, they would have to pass in close proximity to other teller booths, thus social distancing would have to be briefly violated while walking to your teller. It's a minor oversight, but it is an important oversight, as it threatens to overcome their COVID protection scheme. In non-COVID related observations, Royal Bank attempted to upsell me on a product I was not interested in, and the employee attempted to push that product on me when I did not want it; I was annoyed by this cheap sales tactic. Overall, Royal Bank does an average job of protecting its customers from COVID-19, and this means they likely do an average job for their customers in other areas.
Went to order another currency, online says 1-3 business day, i assumed with the holidays it may take a little longer. Asked to have Pesos by January 4th. Told me it would take 2 weeks for them to arrive if i ordered them last week they would arrive january 8th.! Every other bank only takes 2-3 business days. Mother was able to order via Credit union! Shame on you RBC Williams Lake Branch.
It's impossible to phone your branch and talk to someone you know. I've been a client for over 30 years . Very annoying.
NOT A HELPFUL BANK , INSTALL A NEW atm accepts cash but suddenly because the deposit is over 100 you are only allowed 100, just a cheat top alklo\\w then\\m to use your money for a cpl days
By kfc
Deli
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