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Classic Power Equipment Ariens, John Deere, Polaris & Stihl Dealer

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Williamsburg, United States

classicpowerequipment.com
ATV dealer· Farm equipment supplier· Tractor dealer· ATV repair shop· Toy store

Classic Power Equipment Ariens, John Deere, Polaris & Stihl Dealer Reviews | Rating 4.1 out of 5 stars (5 reviews)

Classic Power Equipment Ariens, John Deere, Polaris & Stihl Dealer is located in Williamsburg, United States on 5858 Moore Rd. Classic Power Equipment Ariens, John Deere, Polaris & Stihl Dealer is rated 4.1 out of 5 in the category atv dealer in United States.

Address

5858 Moore Rd

Phone

+1 2312679400

Service options

DeliveryIn-store pick-upIn-store shoppingSame-day delivery

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

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alphonso brebenel

In 2017 we purchased an X750. What a pleasant experience with Andy the salesman. He explained all tractor’s functions, delivered as promised, nice and clean. He even volunteered to come to my house to help me install the mulch kit. The owner was also very friendly and nice and I invited him to my house for a “mulch kit installation party”. Fast forward September 2020. I’m not sure if Andy is still there because every time I asked for him he was not available. We purchased a different house with an wooded lot. Consequently we started looking around for a larger tractor for other needs not only cutting grass. Based on our previous experience with Classic in Williamsburg we went there to get help. We talked to Tim Drake, sales manager. He seemed to be very nice and knowledgeable, recommended an used X738 with a snow blower. We went back and forth with the negotiation and finally we have agreed and sealed the deal. I asked if I should give him a 1,000.00 down payment until he delivers the tractor and takes my X570. He said that it was not necessary. So, he promised to deliver the tractor on September 10 or September 11 2020 after prep it as agreed. After we left my wife told me that we should have asked about the VIN to check the tractor’s history. I sent a text message early Tuesday morning September 8 2020 but Tim was totally silent. Next day I sent another text asking for VIN as a condition to buyIng the tractor. We thought it was not a big deal to text that information. The salesman became very belligerent stating that he will not sell that tractor to me. I apologized for being perhaps a little impatient and he promised to deliver that tractor on Friday September 11 or Saturday September 12 for sure. I was stranded 2 days waiting and waiting. Not even a short text message with an update. At this point I don’t know what is going on, I am not sure if someone else came after we sealed the deal and offered more money. A totally unpleasant experience.

Y

Y Not

Zero stars wasn't an option on the rating or I would have chose that. After calling 26 times trying to reach someone during business hours, no one would answer the phone. Just and endless recording saying how much they value my time. WHAT A JOKE . So I wont waste another second of my time calling you to hear lame excuses. I have already purchased the same machine from a dealer that was happy to have my business, and almost 1000 less. unlike Classic who seemed like they couldn't care less about making a sale.

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Linda Edwards

We took our ranger in for a new clutch mid july . Will they ordered one they got it . Guess what wrong one . So they ordered a different one . Will got that one but then they found out the spring was to weak. Had to order a new spring when I would call nope not here yet So it took them from mid July to first week of October to get our ranger fixed .so very disappointed. Think they better fine some new place to get the part that won't take a month to get a new part

C

Craig Boy

Great experience buying a new sled, thanks andy for the great purchasing experience.

D

Don Culhane

Nice place, Lot's of equipment, machines, helpful friendly staff

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