Williamsburg, United States
1315 Richmond Rd
N/A
+1 7573205800
Wheelchair-accessible entrance
iCommand stands by its service. I took in a perfectly fine working iPhone for a battery change. After several hours, I was told my phone was failing and a new battery would not help. I asked to have the original battery put back in. On my way home, the phone exhibited new problems; it now would not charge beyond 3% and kept cutting off and rebooting itself. The week before I worked with Apple phone support and tweaked my iPhone SE so that it was performing beautifully, faster loading of apps and better transmission of email and texting. However, the battery was getting weak and the Apple phone support recommended replacing the battery. After the owner became aware of the situation, he called and offered to replace my phone with a working one and loan me a phone in the meantime. We drove 2 hr back to Williamsburg and picked up a loaner phone, which he had programmed with all of my apps and set up so that it was pretty much identical to my original phone.
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This is place is better than any apple store I’ve been to. They work fast, great customer service, and saved me 400!! Use them especially during the pandemic!
I recently came to ICommand for help to restore a data storage unit. With no knowledge of how to accomplish this John helped me out. It is pleasure to deal with a professional and I feel confident I will continue to use them in the future. How wonderful they are located in Williamsburg, VA and I don't have to travel to Richmond!!!
I came in with a faulty phone and they were not only fast and courteous but very reasonably priced. I definitely recommend them!
I had an issue with my iPhone X and I took it to them because they were the closest available. Drove all the way from Norfolk, and I am glad I did. Nick helped me out, said that the issue was under a recall and that it would be a no charge fix, done in an hour. Sure enough, in an hour my phone was working like new. I will continue to send people to iCommand.
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