Williamsburg, United States
2215 Richmond Rd
N/A
+1 7577078931
Wheelchair-accessible entrance
I am confused why this place have such a high rating?! or does that good service have affinity toward certain kind of people only? I went there to get my windshield fixed which was really expensive, close to 900 and did not have a good experience at all. They didn’t vacuum or wiped the windows as they claim on the receipt and when I went back and asked, the receptionist said she didn’t know why it was not done. No apology or even a sign of care at all. Then all my sensor are not working so I drove around the parking lot to test but I didn’t want to go back in to ask her since she was showing inpatient with me when I ask her about the car not being vacuum, I felt unwelcome so I asked one of the employee there That was working on the car about the sensor, (he was polite) he told me that the car dealer/manufacturer will have to sort all that. I felt very unwelcome. I would never go back there willingly, there are others place that can do the same job for a lot cheaper without depriving respect off of their customers. I gave it 2 because the communication was effective with text messaging and calls.
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No appointment went right in asked about getting my windshield patched. I was in and out in no time. Windshield looked great. Thank you
Tech was very informative. The office staff was great. Would without hesitation I will recommend them.
I enjoyed the service I received at Safelite on this past Thursday. The service was Customer friendly and very helpful from the time I entered the establishment until the time I left. I didn’t know what was going on with my windshield and the technician brought me back and showed me why it needed to be replaced. I am just in love with the service at this establishment and would recommend anyone to go here for their windshield needs.
Easy to work with. Good prices
Deli
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