Willow Grove, United States
2500 W Moreland Rd
$$
+1 2156571597
N/A
No-contact deliveryDeliveryTakeawayDine-in
Bar on siteGood for kidsHigh chairsToilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible seatingWheelchair-accessible toilet
AlcoholBeerCocktailsCoffeeComfort foodHappy-hour drinksHappy-hour foodKids' menuLate-night foodQuick biteSpiritsWine
Great food poor service didn't keep my drink full didn't bring the right drinks gave us no napkins but the food was good
like
The only thing that saved this trip was my food FINALLY came out good. Waited about 5 minutes at the front desk on a non busy afternoon with no greeting. Waited almost an hour for my drink that I ordered almost immediately after sitting down (also ordered a water that I didn't get) Pretty sure the waiter forgot to put my order in. Was told the kitchen was backed up, my companions food that was the same order as mine came out and the table that sat after us with a large party was getting food but somehow I didn't. When my food finally did come out at least it was hot and fresh. Waiter barely checked on us. Was not a good showing for this location.
Good place to go eat with your family just remember Jesus Christ is alive God bless everyone who works at this place
Waitress and host were pleasant and friendly. The place really did not look clean at all. Order was wrong at first no problem this happens. Quality of food was poor, potatoes skins over cooked and hard. Burger burnt and that meal came out 10 minutes after the other two main dishes. All is all I would not go back to this site. Poor management the place has gone down hill.
Food wasn’t good at all. Overcooked and just bland. No real taste to it whatsoever. Service was not good either. It took forever to receive our food and when we did it was cold. No napkins were offered. We had to ask for cutlery and refills. The atmosphere itself was unpleasant and pretty much every one had an attitude. Will not be returning.
The place was dirty!! Willow Grove Mall ! I can only imagine what the kitchen looks like! I will say our waitress Marla was excellent!
This is the last time I try to give Fridays a chance to redeem themselves. The TGI Fridays in Center City was horrible Philadelphia (I'm glad it's closed), but this restaurant is barely any better. There seemed to be one server (who never said hello, smiled, nor offered his name) perhaps he was over it. There was less than 20 people in the restaurant while we were there and yet it took an eternity t get our water and place our food orders. We weren't offered refills nor napkins. Everything seemed like a chore for him. He gave us a broken booster seat for my 2 year old nephew, and dripped in attitude when I asked for another one or a highchair. As I write this, it occurred to me that we had two additional people bring our food out so I don't know why the service was slow. Our food: As you can probably see, my wings were hard and dry, my potato skins seemed to be reheated. The only edible part for me was the mozzarella sticks. My sister's pasta dish was under seasoned and lacking in shrimp (she asked for additional shrimp and offered to pay for more since she didn't want the chicken it was supposed to come with) the server said it was okay and she wouldn't be charged but they didn't put any extra or additional shrimp either. The kids seemed to be okay with their food. Even though their fries were burnt and my son's dragon salmon looked like an appetizer portion. We don't send food back for replacement food (out of fear of retaliation). Normally we'd complain to management when there's an issue but we rarely saw any additional staff and no floor manager. By the end of the "birthday dinner" we were just ready to go. We did end up tipping the server, as we understand how he earns a living. Although he lack of hospitality significantly reduced his tip. The upside: The bathroom was clean though
Lovebthe food here. Came for lunchbwithmy brother and best buddy after a health scare.. so glad we decided on this location! Our server was Bridgette- she was awesome ! Attentive- courteous- extremely friendly and practiced good habits while in close quarters with patrons. Her skills are unmatched. This location is clean friendly and food is amazing!. I had some chicken fingers. Fries ribs mozzarella sticks potato skins. Everything was amazing! Will definitely return to this location AGAIN as it's one of my favorites. Thanks again guys ! Lunch was awesome and drinks were strong lol
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