Willowdale, Canada
1800 Sheppard Ave E U209
N/A
+1 4164984801
Great experience. Very attentive staff which listened to my desires and helped select a number of frames for my selection. Azam spent time with me offering suggestions and her opinions. I was not rushed and was allowed allowed to make my decisions at my own pace.
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I went to get some new glasses and I received the best customer service I’ve probably ever had at a lens store. Zohreh was very nice and even helped me decide which one suited me better. Very polite, helpful (and pretty which is besides the point lol). The shipping was supposed to be 2 - 3 weeks but I got mine in a week! Very satisfied!
The eye doctor was amazing and very through. The store staff was absolutely kind and helpful. I went there before and I will keep on coming back!! I highly recommend them!! 5 stars out of 5.
Had a really excellent experience going to Lens Crafters at Fairview Mall. Everyone we dealt with(my wife and I) were excellent and generous with their time. Eqlima hand picked a number of glasses for me based on my preferences before I came in (during these Covid times), so I had a number of great frames to try on immediately when I arrived. Sheryl was also fantastic in explaining the pros and cons of different lenses, and everything that goes in to getting the proper prescription for my glasses, and answered all my questions.Very impressed with Lenscrafters. Would not hesitate to recommend to friends, and especially this store in particular :-)))
Pegah, the assistant manager is really friendly and knowledgeable. My husband didn't feel good with his wear glasses and however it passed 1 month to return, she helped him to return his glasses and get the new one with new type of glasses. They are great and very helpful.
Amazing Service! From the moment I walked into the store Eqlima new exactly what pair of frames to suggest! She was super knowledgeable and very kind and polite. I was impressed by the service honestly! I did not feel felt rushed or pushed in choosing a frame! Eqlima was patient and she let me try on the frames I wanted to that I could chose! Will definitely return for my pair of sunglasses!
Zohreh (and quite frankly all the staff, a credit to manager Josephine) was so helpful on the phone and in person during this pandemic. She was absolutely lovely to deal with. She was proactive and knowledgeable, gave the best recommendations and tried to help me save the most money possible without me even asking. I've been coming to this location for almost a decade and will continue to do so!
Azam is the best and the most patient option that I have ever seen during 20 years of eye glasses purchasing. I will recommend her to all of my friends and family.
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