Potomac, United States
N/A
+13016314982
I met the owner, Joe, on-site to review our window repair needs. He was responsive and arrived on-time. We reviewed the site and he gave me a verbal price. I told him I would get back to him, which I did later that day. I advised him I'd like to proceed at the amount he provided and promised to send him a short contract outlining the scope, the price and a request to maintain basic commercial liability insurance while on-site. After several days of not hearing back, I contacted him again today and he advised me that he would not sign a contract for repair work and that he was passing on the job. This repair work was for more than 1,500 (not a small, piddly amount) and I was dumbfounded that he refused to agree to the most basic of contracts--its the most basic way of ensuring that everyone is on the same page and that there is accountability by both parties. I didn't negotiate his price or change the scope at any point... Dealing with this company ended up being a waste of time. What started as the beginning of a promising new vendor relationship ended up being very frustrating.
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Impressive work. Window Glass Repair is top of the line. Professional, knowledgeable, friendly, timely, and affordable. Continue your world class service. From a new customer for life.
Window Glass Repair Services is awesome! Very knowledgeable and extremely kind and professional. They knows a lot about windows in their repair and is very reasonable in cost.
Deli
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