Patchogue, United States
499 Sunrise Hwy North Service Rd
N/A
+1 6312897667
I purchased an arched top Andersen window from them for 2000. The salesman never mentioned the extension jamb and molding were an option. Common sense dictates that a curved top needs similarly curved finishes. When asked why I was not informed he replied he had no memory of the event. It was a Saturday and we were the only people in the store. Not to mention the amount I spent. Now he says the molding is 600 and will take 4 weeks. I do not recommend shopping here .
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Would give this retailer NO stars if I could. We installed an Emtek Entrance Door Hardware Lock which corroded in less than a year. Windowrama refuses to acknowledge the defective product. The illogical response is there is something wrong with the location of our house. I have pictures of the Emtex corroded hardware on the same door with the Baldwin door knocker (which is not corroded) installed on the same day. They want to replace the unit with the same defective unit AND want us to uninstall the corroded hardware and lock, leaving no locking and closing mechanism on our front entry door, before they will release a replacement. Their rational was that the corroded brass has scrap value; which they implied we would do rather than return the defective to them. We offered to leave our credit card which they could bill if we were in fact the thieves we were implied to be, but they refused. TRASH PRODUCTS\u003c TRASH VENDOR I want a FULL REFUND of our purchase price.
Went into Patchogue Location to price some new windows and a front door. With all the “social distancing” currently occurring was impressed with the salesman, Dan. The store and showroom was spotless. I will be returning to purchase my products soon. He was helpful, professional and knowledgeable.
Great service, fast delivery, reasonable prices
Purchased a replacement Anderson screen door for my 8 foot sliding door. I received top notch service from Gary who was able to order the replacement and have it in stock in less than 2 business days at a fabulous price. Although not recommended, I had no choice but to put the boxed door on the roof of my Toyota Highlander and a normal 5 minute ride took 30 minutes. The screen was perfect, not twisted or damaged in any way. Installation was fast and easy and the door closes like a charm!! Thank you WindowRama for the professional service I received from Gary and all the folks at the Patchogue WindowRama!! A pleasure to do business with you!!
Had to order a part for an Andersen door. Very helpful and had the part in a few days as promised.
Ordered an Anderson storm door in OCTOBER, was told I could change finish on handle any time before they ordered, heard nothing for weeks, I called to check status and change handle finish, door was in, i was told too late to change, phone calls back and forth,finally install.date, door comes damaged with wrong hardware, they order new door..JAN. 8 still waiting and now they say wrong hardware came in..ordered again. ridiculous, I’m cancelling and starting again elsewhere.
Called here needed alot of work done, guy on the phone couldn't be bothered with my window and screen questions,guess ill go somewhere else.
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