Commack, United States
6333 Jericho Turnpike
N/A
+1 6314629054
Met Doug . Requested a price on an item . He said he'd call. He didn't. I called back 3 times. Messages left for Doug and Dougs supervisor . No return call. Went to the Patchogue Windowrama . Item ordered and paid for. Don't waste your time at the Commack location. This is NO WAY to run a business .
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The people who work at the Commack and Deer Park locations are just plain lazy. I had a window order I wanted quoted out, took 4 days to get the quote and from Commack, and the professional do nothings in the Deer Park Showroom named Dennis wasn't even interested in quoting the order and kept referring me to their website. Customer service stinks, so I placed my order for 28 windows with NEW CASTLE building products in Hicksville who just got my latest order for 24 new windows and 6 skylights. I'm a contractor and will never deal with these guys again, and will make sure I let every customer I meet with which is about 3 a day 6 days a week that Windowrama is not a good place to do business with. Pathetic what happened there, they were once good, but those days are clearly over.
I ordered a special door and Widowrama took the time and expertise to get it to me all the way to Florida. Many thanks for your professionalism.
customer service was exceptional, went in looking for a quote on a window. The younger employee was very helpful, I’ll be back in the near future
I’ve worked with Yvonne for a few years on many occasions. She goes out of her way to help me and being a contractor, timing and service is everything to back my company. She does that plus more. From Selden to where she is now in Commack I would follow her. She is my go to for any door and window needs. She is amazing!! Thank you Yvonne for all you do.....
First new home on my own that needed a lot of work. Cannot say enough, how much John Wood helped me with the purchase of my new windows and front door. Explained everything, so helpful and friendly. Because of him and his excellent service, I will be going to the Commack store for the rest of my home for sure.
I needed a special egress window fast. I was able to pick up the window the next day
Updating my review. After speaking with someone at the location I was able to get all of the windows I needed and was given solid advice. One thing purchasing online doesn't give is experience.
Deli
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