Windsor, Canada
3950 Malden Rd #6
N/A
It took three weeks to receive my item, using DHL. I was promised prompt delivery service. I could have driven to Boston and got the parcel myself. The person who claims DHL has speedy service is in the employ of this company. The service is horrible, especially when you can not find a contact number. 31 May 19.
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Ordered an item to take on a vacation. My "Overnight delivery" shipped on Wednesday. It's now the weekend and I still don't have it. I'd like to go pick it up as it has at least made it to my city, but theres no way to contact them. Since I leave Sunday, even if they do make it to my house Monday (2 business days and 4 calendar days late), I won't have it. I'm so glad I paid extra for "Overnight".
We use DHL for many international deliveries, especially those from China. The turnaround time is super fast (avg. 3 days total) and the delivery drivers are always prompt and courteous. Don't believe all of the negative reviews. Some people just have zero patience and need instant gratification. iFix Windsor supports you as well as many other local businesses. :)
They left my new passport between my doors, when they promised it would need a signature . Very important document left at my door.
Let's just say a 1 star is way to high of a rating.
Never again. I bought 4 things at same time. Most came in ups. But one with dhl now dhl wants me to pay duty. Lmao but the ups didn't and they had 3. Lol then you call to get yelled at by not one not 2 but three of them. Get told if I proved that ups didn't charge me for the duty fees he would wave them. So I did lmao and they still won't give me my stuff. Lol so glad my phone records all my convos. Look for them on YouTube. My Facebook. Twitter lmao. . I even asked if they are going to pay return restock fee and they started to laugh. See y'all in court.
It's frustrating trying to get my shipment with this company . After 2 weeks of trying to get my shipment , running back and forth , phone calls and sending emails I still don't have my shipment . Ridiculous company
Very angry people.
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