Windsor, Canada
13031 Tecumseh Rd E
$$
+15199792323
N/A
love the new management! ..Excellent Take out and Superb Service
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Food is great. Can never knock the food. But today I called and order at 445pm and was told 1 hour to pick up. I went after the hour and waited till 705pm for my food. 2 hours and 20 mins was a joke. Said nothing to me or offered anything. I understand it gets busy this was sad.
I really love this place. The owner Molly is so nice and friendly. Their service is fast and they have never made a mistake with me yet. The food is really good. lots of parking, lots of tables. I wish they served Peking duck. I go at least twice a month
Food is decent. Prices are good for a sit down restaurant. There seems to only be 1 person serving for lunch so service suffers. Don’t go if you are in any sort of a hurry. We eat fast and are usually there for minimum 1 hour at lunch time during the week.
Love this place.....if your looking for great Chinese food in Tecumseh Fongs Villa I the place. Hot and fresh and in a timely manner. Great customer service. They are so friendly and nice. The place is excellent and clean. The bathrooms are exceptionally clean. Great place for a small 2.person meal or a large group. They have enough room for at least a 12 person seating. Highly recommended for a great meal.
I have never experienced such terrible customer service on 2 seperate occasions. Take your business elsewhere. I placed my order over the phone which took over 12 minutes because of rudely being put on hold multiple times. We live less then 10 minutes away and while the website states free delivery over 25 we are still charged an extra 3. Our order was incorrect on top of this and because of it my friend wasn't able to eat the food. Experience two, I called and asked to place an order for delivery, they seemed confused and asked if they could call me back. They take all of your credit card information over the phone and charge you after the call without confirming a price. They do not accept lunch orders for delivery which is not specified on their website or even mentioned over the phone to me, it was only explained once I called back about the unexpected price charged to my credit card.I requested for them to charge me for the correct price,they tell me they will just give the driver the difference in change to give to me. I gave them a second shot there definitely won't be a third.
Waited well over an hour for an order. Food is usually good but this time it was terrible. When we complained they didn't offer a thing. Will never order from here again.
Never disappointed!! Always delicious with plenty left over for tomorrow! (Or a late night snack!!)
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