Windsor, Canada
1953 Cabana Rd W
N/A
+1 5199668558
Wheelchair-accessible entrance
It is such a hard decision choosing a retirement home for your parent. We chose Kensington for my Mom of 94 years. We made the right choice placing her at Kensington in Windsor. The General Manager, Chadd and the Retirement Counselor Natasa and all of the staff are amazing. They are thoughtful and caring and treat their residents with respect and dignity like they were their own parents. There is always activities going on at the home and it is evident when you visit there, the residents are happy. My family does not have to worry about the care my Mom is receiving there. On behalf of my family, I want to thank everyone at Kensington for taking such good care of my mom. Peter Pomerleau
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My mother has been a resident for a year now and the change in her is fantastic. She is happier, more outgoing and more talkative. This move has improved the quality of her daily life.
Our family has had a wonderful experience in dealing with Kensington Court. Their staff is professional and friendly; their facilities clean, and grounds well maintained. We spoke with Natasha from Sienna Management and were able to find a suitable Unit for our grandfather within a short time. She was prompt in her correspondance, and had a comforting and empathetic approach. It was reassuring to know that we had left our dearest in competent hands. The on-site canteen offers meals suitable to his needs, and the many available activities allow him and his fellow residents to participate in the comraderie. We also take comfort in knowing that staff is equipped and trained for emergency situations. We are happy to highly recommend Kensington Court.
New company all about the dollar. Young staff have no idea or interaction with residents. Managers joke around with each other like the place is a joke. Disrespectful to family of the residents who have passed. Only 1 elevator in the place... is a problem. Shame it was once a very nice place. Servers are fantastic, cleaning staff fantastic. And the 1 manager who has been there is a fantastic lady.
My Mother was lucky enough to be a resident here for 2 years.She truly loved this place and was depressed to have to give it up due to increased health difficulties.She spent her days enjoying the social activities. The staff was not only amazing to my mother trying their hardest to help her to enable her to stay but then were so helpful to me when left to sort things out. They really go above and beyond and that is exactly where you want your loved one to be to ease your worries. I also have had to look at a lot more increased care retirement homes and her studio apt. was much larger than those and also had 3 large closets as opposed to their one or two.I hope to someday be able to stay there myself!...Thank You to All The Staff...My Mother loved you!
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