Windsor, Canada
3100 Howard Ave Unit J1
N/A
+1 5199729564
Wheelchair-accessible entrance
The representatives at this location are absolutely remarkable!! 10/10 already recommended to all my friends!!
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There discontinuing the Samsung Galaxy S20 and they don't want to give customers the phone a discount on it like some of the other phones they have up. That among other practices they do. Or give the phone to a customer if it's available for a discounted price or What their already paying. Contract wise. And lying and telling customers that there no longer available customers That there are no longer going to be available when Samsung still selling them on their website or they can still order more.lol wow just wow.lol
Had amazing service at Devonshire mall. He was very helpful and efficient!
Right when I walked into the store I was greeted by a sales rep named Kathleen. She was welcoming and very informative. I told her I was going to shop around. I went back into the store to give her the chance to beat some of the competitors. Kathleen earned my business by doing so. She was very personable and extremely thorough within her job. Great customer service. Go see Kathleen if you need a new phone or phone plan!!
Saeda (with an "e") provided me with the best service, by far! Extremely knowledgeable. Explained my options and found the best plan for me. And saved me money. Also, very personable which made for an enjoyable experience. Thank you Saeda
I had great service today from the staff at Koodo: Devonshire Mall this morning. “Koodos” to them. I left with way more information than I could think off. They made sure I understood my new phone and it’s unique features. They showed me plenty of options to protect my phone, and all in good time. I’m pretty sure their names were Jerry and Josephine! Team J&J, lol! Thanks again for amazing service. I definitely recommend the Devonshire Mall location.
I went in on Black Friday, totally anticipated to wait in a long line and then only to receive attention if I was buying something. This is not the experience I had. When I walked into the store an associate approached me immediately and asked why I was visiting. Then continued to chat while I was waiting in line for a terminal to open. I ended up having Saeda help me with my upgrade and purchase. Even though it was busy I was in and out of the store with my new phone in about 40 minutes. Saeda was extremely knowledgeable, and able to process my order really quickly and without problems. All the other staff were welcoming and friendly. I went back later in the evening for something else and the staff remembered me, asked about my purchase and if I had made it to an appointment I had after my morning visit. I Definitely would recommend going to Koodo in the Devonshire mall. Wow experience at this location.
I had phone call today 12/06/2019 with Koodo customer service department.The representative was very polite ,helpful and profissional ,his name is Malvi Elias, I want to thank him alot.
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