Windsor, Canada
3100 Temple Dr Suite 700
N/A
+15192503916
Gotta admit I am surprised by all the negative reviews above. I have been using them to broker orders from the States approximately every six weeks for the last 10 years. Haven't had one problem or issue with any of the orders or paperwork. Again super surprised by all of the above as they have always done a great job brokering in our freight.
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It's not one time. Everytime I see the confirmation and find out K&N are the customs broker, I come to know this shipment will be pain in... You send them the paperwork, you won't get a response. You call them, you won't get a response. You wanna track your shipment, you can't. Because no one answers the call, in any of the office. Windsor, Toronto, Montreal, Vancouver. Every office is the same. No proper website. No Customer Care. Even Livingston is better than these guys. Driver has to suffer, and they scold Dispatch; How would they come to know how these guys work! I don't think K&N's Customers know how they work! If they knew, they would lose their clients. Dissatisfied...
The worst I seen in my life They’re not available on weekends No answering the phone or email
Worst broker ever, kept on calling them for over 2 hours, back to back, no one picked up the phone. They do not reply to email, i wonder, how they are still in business, i guess cheap pricing to customer and poorest of the poorest service to the carriers. I wish, i could give them negative stars.
Terrible. No way of contacting a real person in regards to your shipment. Waited at border for hours with no idea they even had my paperwork
Still waiting on my load to clear, despite faxing them 2 days ago. If there is a Pars Tracker to get your entry number, I can't find it.
go somewhere else, never use them as their customs broker. MOST OF THEIR EMPLOYEES ARE SLEEPING AND WHEN WE CALL ONLY THEN THEY GO THROUGH THE EMAIL AND FINDS YOUR PAPERWORK. ZERO STAR
Worst business
Deli
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