Windsor, Canada
3100 Howard Ave
N/A
+1 5199693387
Kerbside pickupDeliveryIn-store pick-upIn-store shoppingSame-day delivery
Wheelchair-accessible car park
Repair services
This isn't the first but the second time I've had issues with this particular PEOPLE'S. They don't even try to accommodate and yes just like others have posted they see you and choose to ignore. I've been a PEOPLE'S customer for years and have never been treated so POORLY. I'm a Google guide, so sad to say my first BAD review.
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Very helpful, and friendly people. They didn't rush me, and seemed to truly care about my needs. Whether I was purchasing an item, or having repairs done, I was treated with respect. Thank you to the staff at People's Jewellers.
I have never experienced such excellent customer service until I was served by Fatima (assistant manager). Extraordinary quality of service, she went above and beyond to make sure I’m a happy customer. I highly recommend this store and will be doing more business in the future, specifically with Fatima.
Great customer service! I would certainly love to deal with Fatima (assistant manager). Very helpful and professional.
We waited outside the store for about 30 minutes with no one acknowledging us, while two employees stood at the counter with no customers. One employee received two customers from the 'appointment line.' After a while, an employee came to us and said it would be another 30 minutes. Such bad business etiquette to make us wait such a long time before coming to tell us we have to wait even longer. I would cut ties if I could but need to continue to go due to warranty checks.
Just spent 100 on a new pair of screw back earrings for my daughter. We specifically buy the screw back so they won’t fall out. We had them 2 days before one fell out and got lost. Went in to speak to a manager and she wouldn’t do anything. I understand that they can’t be responsible for lost earnings, however, the earring should stay in someone’s ear for more than 2 days without issue. We bought a pair for my other daughter from Paris jewelers and they’ve lasted over 2 year without an issue. Poor quality products that they don’t stand behind...
The customer service at the store is awsum. But the customer service at the main office is horrible! Because of that I will never buy from people's again.
Jenn was very helpful and super friendly
Deli
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