Winkler, Canada
395 Boundary Trail
N/A
+1 2043258888
Room was extremely clean, staff was amazing and super helpful. Getting the pool for our room for an hour is an amazing idea and we loved it.
like
The room was clean and the bed was comfortable. The tub and shower were excellent. The WiFi worked well. Breakfast was good. I used the automatic pancake machine to make a couple of fresh pancakes.
Very good surves and friendly staff I will come again
Slept Like a baby, Felicia was absolutely amazing helping me sort things out 20/10
My car wouldn't start due to the cold weather and one of the staff was kind enough to give me a boost. I have one question when will your fitness rooms going to be opened?
Upon arrival, front desk was unmanned and we waited for 15 minutes before Kaleb showed up to check us in. He did not apologize for making us wait. When there was a problem with our room, Kaleb was incredibly rude and unhelpful, refusing to move us. He was condescending, obtuse, and impudent. I asked to speak to a manager or another staff member. He told me there was no one else working and no manager available. I was disgusted by this interaction - truly pathetic customer service. I'm completely dissatisfied and cannot believe this kind of attitude is allowed for staff who interact with paying customers. My party booked 3 rooms at the hotel tonight; we travel together for work and often book multiple rooms. We won't be coming back.
We were staying at the Days Inn this past weekend with our 13U baseball team. The facilities were great. In the evening, the parents wanted to gather for some refreshments and get some pizzas for the boys. We were offered the breakfast room with absolutely no fuss. The staff were highly accommodating and friendly. The fact that they were inundated by at least 4 baseball teams of 13U boys didn't seem to phase them in the least. They reacted to any of our issues with good humour and patience. Too boot, my son left his iPhone behind. Kelsey called last night to say they had found it and she is putting in the mail to be today. Above and beyond. We are looking forward to our next outing to Winkler and be rest assured we will be staying at the Days Inn!
I like that they have a pool and free breakfast. I like the pancake machine- good for kids learning to prepare their own food. I just did not like the toiletries coz the bottles were hard to squeeze. And the shampoo, conditioner and lotion doesn't smell good. But overall it was great.
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