Winter Garden, United States
2000 Fowler Groves Blvd, 3rd Floor
N/A
+14076097391
Doc may be great. So hard to get an appointment in his offices. Office and scheduling management needs to improve.
like
Very thorough, listened to me instead of trying to lecture me. Helped me with some needed medication for my private health issue. I feel better because of him. Great cheerful staff also.
Truly a kind and thorough urologist. Robotic specialist. Kidney removed and very tiny incisions. Easy and quick recovery excellent staff
I haven't been actually treated by Dr. Hernandez, but I saw him twice at the hospital in Winter Garden. He seems to be a nice person, polite, respectful and perhaps a good Doctor. However the 2 times I've been there I waited at the sitting area first time over 2 hours and second time 1 hour and half. Both times he saw me and it didn't take 10 minutes from start to finish. I was very aggravated to have to wait for so long that I decided to change doctors. Why schedule an appointment and, like me, be on time and wait 2 hours? I just don't understand. This week I saw another doctor twice in downtown Orlando and the most that I waited was 15 min. I just want to leave this review so whatever is not working there, they can fix it.
This has got to be one of the worst doctors offices I have ever delt with. The doctor is great, but the office communication is beyond awful. The phone number here on google doesn't work. You are given a number when you call via voicemail, but the new number isn't a direct extension. The only option you have is to speak to one of his nurses, but no matter what time you call it goes right to voicemail. Worst customer service ever hands down.
Let my husband leave his office when clearly couldn’t empty his bladder on is own, so urine backed up in his system, that’s like poison. Also said there was no charge for the follow up after surgery and is now sending bills for that.
Tengo 2 semanas llamando y a sido imposible concretar una cita terrible servicio
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