Winter Garden, United States
13520 W Colonial Dr
N/A
+14072877259
Alexandra Dicaro is by far the last person that should be assistant vice president, her lack of giving ANY customer service blows my mind. I have been with Suntrust 18 years and now am banking 1 block down at Chase. Total disrespect. They need to do some revamping at this location because her having the title she has most definitely gives her a BAD attitude. Mia helped my situation tremendously, thank you Mia.
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Very disappointing as I have been in line for 30 minutes today and I called asked what was going on and they stated it was do to wire transfers and pandemic wow that is a shock but if you are in line and not moving any line then there is more issues than that. Like the correct people doing the job. And I have bank here for years just did not like this excuse.
The service I received from Michael was incredible. He was very friendly, professional and helpful. I recommend seeing him if you go to this branch.
Amazing service, the staff is knowledgeable, friendly, attentive, even during this pandemic times they made my transaction a pleasant experience even though I had 3 different things going on and because of their stellar service I’m planning to move my business account to Suntrust.
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