Woburn, United States
911 Main St
N/A
+1 7819338362
This Hertz location is great! The manager and staff are friendly and helpful. I use them anytime I need a rental. Way better service than other rental companies in the area!
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This particular location went above and beyond during the pickup process. I actually had to send them back the first time because I forgot I couldn't leave the house at that time. They sent two guys an hour later to drop off the car with the contract and everything. Definitely appreciated during the busy holiday season. This is why I've rent from Hertz
A very popular Hertz office. Many area businesses use it as well as local citizens like myself. Having been a Hertz member for nearly fifty years, I have rented a lot of vehicles from them around the world. This office has always taken very good care of me. They do sometimes run themselves a little thin taking care of the office, delivering and picking up vehicles, washing/vacuuming cars and taking care of customers. But they do a great job, no matter the circumstances.
I was told on the phone on the day of my rental that I could come at any time to pick the car. I got here 6 min after the office closed and not a person in sight. I am now waiting to get a ride to go to a different location to pick up a car. The car I had reserved is waiting outside and no ability to get it. I’m so disappointed, had I known this could be an issue I would have had someone else pick it up. I’m stranded and no one to call.
Rental experience is all about the service and compassion provided by the representative when you are picking up your vehicle. I want to highly recommend the services of Kevin at Hertz Woburn location. He made the whole process smooth, quick and extremely fun.
The staff was very helpful in finding a suitable car for my needs. Sam and Kevin were particularly great!
Hertz Woburn gave me car that already had problems, even thought I came back to get a air pressure checked. Even then I had a flat tyre, and despite taking insurance, they are charging me over 100 to change the tyre and extra 20 for labor to change the tyre even though it was a minor flat. Another expense is 75 for the AAA call. They guys are a rip off and unreliable. Dont go to this location to rent a car. I am going to dispute these charges, since they are just ripping off instead of giving a service.
It was great, Woburn Hertz rental was great, but the corporate part of Hertz kept threatening me with Grand theft Auto because they said I needed to put down more money on my deposit, how many deposits does a rental company name?
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