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LL Flooring (Lumber Liquidators)

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Woburn, United States

llflooring.com
Flooring store· Wood floor installation service· Home improvement store

LL Flooring (Lumber Liquidators) Reviews | Rating 4 out of 5 stars (8 reviews)

LL Flooring (Lumber Liquidators) is located in Woburn, United States on 345 Washington St. LL Flooring (Lumber Liquidators) is rated 4 out of 5 in the category flooring store in United States.

Address

345 Washington St

Price range

$$$

Phone

+1 7819354111

Service options

Kerbside pickupDeliveryIn-store pick-upIn-store shoppingSame-day delivery

Accessibility

Wheelchair-accessible car park

Offerings

Assembly serviceService guarantee

Open hours

...
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S

Steve Richards

We purchased about 1000 sq ft of hardwood which we were planning to install throughout our second floor. We installed the hardwood in 2 bedrooms, and we planned to install the rest of the floor once some other renovations were completed. After having the floor for about 5 months we came to the realization that it was way too soft, and our dogs nails had already scratched the floor. So we decided we needed to use a harder wood for the remainder of the second floor. We assumed that we couldn’t return the floor at that point, and figured we would take a significant loss (2500) on the wood we already purchased. I ended up calling the corporate office to ask about their return policy, and they confirmed that there was only a 90 day window for returns, and outside of that, it was up to the individual store. When I called the Woburn store, they were really easy to work with, and agreed to allow us to exchange the floor. They did not need to do that, and the fact that they did speaks volumes about their costumer service. We will be purchasing all of our hardwood at LL Flooring in the future. Note: We installed the floor ourselves, so we do not have experience with their installation.

J

Jack Driscoll

Everett was very knowledgeable....I would recommend!

C

christopher crowell

Horrible experience using LL. They installed a floor in my basement, including leveling the site with concrete. Within two days, it was clear they had not leveled the floor appropriately and the floor began to expand and buckle. They fixed it, but in about 2 weeks the same issue came back. At that point they began to hide behind their product warrant and installer warranty and refused to fix the floor. They dragged me on for four months with trying to provide a resolution, but ultimately told me they could not cover anything. Incredibly poor customer experience - slow response time. Do not use!

C

craig cameron

Showroom is clean and always the chance to find a great deal on closeout products!

Y

Yassine Absar

Great service , James was very knowledgeable and helpful...

F

FC LY

They need to change their "Best Price Guarantee" slogan to "Worst Price Guarantee". Both product and labor quotes were higher than competitors, just make sure you check out HomeDepot, Lowes, FloorDecor, National Direct for similar product price. Make sure you read their installation contractor reviews, I was not impressed with the contractors that came in for assessment.

M

Mary Macleod

I had 3 rooms a hallway 3 closets and a set of stairs that all had carpeting on them for many years So all were replaced with laminate flooring everyone except the stairs which were done with hardwood John and jason from Bm flooring did the work and i couldnt be happier They were professional and did a great job and left the place clean Would recommend them to anyone and also Lumbar Liquadators everyone i dealt with was great

A

Anne Powers

GREAT staff

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