Woodbridge, United States
2603 Hanco Center Drive
N/A
+1 7036708005
Gender-neutral toiletsMechanicToilets
Wheelchair-accessible car parkWheelchair-accessible entranceWheelchair-accessible toilet
Oil change
Super helpful, GREAT CUSTOMER SERVICE!!! Eddie went out of his way to help me and get my tire’s in the shop ASAP ; due to my situation. Reasonable pricing, honest, they even have reports for you while they are working on your car. Was never rushed, super patient. I definitely recommend this business for all your car needs. I def will be back for all my car needs. Eddie and the shop went above and beyond and I am definitely grateful!!!!! These guys know what they are doing and my car feels awesome now! Ask for Eddie!
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I really thought that this shop was very welcoming and professional. They seem to have a great staff of mechanics and just all around this was a great experience for us. They sent us the results we needed to know and included pictures plus took the time to explain each issue my car was having with the check engine diagnosis...I can't forget the breakdown of the pricing. They also included some near future suggestions. I did not feel like I was being ripped off and in fact this was a second opinion for me because I had gone to another mechanic at first and did not get the same star service but I will say that both shops quoted me a price almost exactly the same (within 3 of each other) but I know that when I am ready to fix the issues in my car in August (emissions and safety inspection time)... I know I will be choosing Steve's Auto for all my future car service needs and you should too!
I've been to Steve's twice and the gentlemen there were super helpful and friendly, each time. I dropped my car off for services and they provided a courtesy shuttle to and from my house. They were efficient and explained exactly what was being done and why it needed to be. They have definitely earned my repeat business.
One word to describe the team: Honest! I ordered my tires twice from Good Year site and went to install. The staff on both occasions not only told me that I got my order wrong but gave me the right advice even at the cost of losing business as I would have to reorder tires again. Second time they had unmounted my tires before telling me I didnt get run flat as required by BMW, I offered to compensate them for the work they already did but refused. I highly recommend them, you can trust them with your car.
I went for a vehicle inspection and had polite service and a smooth process with no issues. I was impressed with the fact that, although they gave me good info on what things I should look at for maintenance based on my mileage, they didn't use the inspection as an opportunity to engage in any of the more pushy sales tactics I've seen at other places (I'm used to being cajoled pretty heavily to tack on lots of other services right away any time I go somewhere for a simple inspection or oil change, so having a straightforward transaction and conversation without that kind of pushiness was a welcome change of pace).
Deli
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