Woodbury, United States
7616 Currell Blvd # 290
N/A
+16517696550
Not all providers are bad I loved my two original providers one is no longer there but I encountered one Laurie L. Who was extremely judgmental and rude! 10 minutes into the initial appointment I was in tears! If you want to be told your diagnoses are wrong and to be left in tears see Laurie Lebhart ! She won’t listen to you and how you feel she will talk down to you and leave you feeling horrible!
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I was unaware that appointments had moved to telehealth services as I had not recieved any notice of such thing, just a confirmation of my appointment that did not mention telehealth. When I arrived at the clinic, the woman at the front desk was a bit condescending and didn't quite believe that I was unaware of of telehealth.
I called to make an appointment at this place as I was referred by insurance. Upon calling to schedule the initial appointment, the receptionist/ scheduler on the phone was not helpful, and actually very rude. She refused to make the appointment unless I told her the authorized sessions. I shared that insurance explained to me that the clinic would have the authorized paperwork to call insurance for the authorized hours, and that I was not given this information. The receptionist/ scheduler told me that's now how things work around here. Needless to say, the appointment was not made, nor will I ever consider trying to schedule another appointment here again. I can understand why this place has received so many horrible reviews.
My therapist is Amazing, she is like a sister I only wish I still had. I trust her completely, I only hope she knows how she has changed my life. Finding a therapist that truly cares and is so supportive of me when I'm at my worst and she doesn't give up on me even when I give up on myself. My therapist is a true professional, and I'm proud to say she is not just my therapist, teacher, she is a true friend. Sue A. Thank you for being so wonderful.
This place is HORRIBLE!! Don't bother with Erica O'Reilly she's rude and has no clue how to treat people who need simple medication she ignores you and runs you around. After dealing with BHSI I realize now how people reach anger and rage when dealing with these so called health care professionals, and insurance companies . This place is damned joke !!!
My psychiatrist at this location tried to pressure me into taking Seroquel to help me sleep. I'm sure glad I refused because it is not recommended for sleep and experts recommend directly against it. This is highly concerning to me. Recommending an antipsychotic to someone who does not need one when it isn't even approved or recommended for the problem that they do have cannot possibly be best practices.
I wish I could give ZERO stars, Front Desk has NO customer service cannot greet you, does not listen to you as a client, rude attitudes, takes multiple breaks, no one answers the phone. If you have no people skills and cannot greet the first person that walks through the door whats the point in being here. The Asian Front Desk woman was very disrespectful! Had a snotty moody attitude they need to let her go or fire her. If you put someone rude on the front desk people will WALK AWAY and you will lose business. Cannot believe her audacity to discriminate and judge customers shame on her, and the front desk staff highly disappointed. As if that is not enough the therapist Jocelyn Vincent made me FEEL so uncomfortable asked invasive questions, judging me based off of family history, cannot listen to clients. She has no people skills people who are psychologist need to do a better job with their people skills if they have none they should not be hired! She is rude JOCELYN VINCENT shame on her and her inability to be prejudice and judge clients she is BAD therapist and because of Her and my bad experience do not recommend this place! WORST Therapist encounter especially for a first timer she ruined everything I am surprised she is certified what a joke! Honestly, take your money somewhere else where they treat you with respect.
If I could rate with negative stars, I would! BHSI in Woodbury was by far the worst place I have ever been for treatment of mental health. I knew from my first appointment the psychiatrist I was seeming was not a good fit for me. She had zero empathy, and quite frankly dismissed me like I was toilet paper on the bottom of her shoe. I decided to return because it was the only place I could get into without a 6 month wait and am currently in a mental health crisis. After missing one appointment and needing/wanting to return for a start fresh, I was asked “why are you here”? I was told I would not be helped and to look for an IOP. When I asked about local IOP’s I was told “I don’t work for them so I have no idea”. I had to spend 4 1/2 hours looking for a program the next day that excepted my insurance without a written referral to a program (which I was told by my insurance company is never heard of). The female psychiatrist that I saw needs to take some sociology and diversity training, or perhaps find another field. Luckily I’m not suicidal because, when I left my “appointment” ( If that’s what you would call it), I was far worse off then when I had attempted to seek help! Thanks for adding to the hopelessness that some of us seeking your services already feel! Shame on you!
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