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Nystrom & Associates, Ltd. - Woodbury

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Woodbury, United States

nystromcounseling.com
Mental health service· Addiction treatment center· Child psychologist· Family counselor· Mental health clinic· Psychologist· Alcoholism treatment program· Counselor· Marriage or relationship counselor· Psychiatrist

Nystrom & Associates, Ltd. - Woodbury Reviews | Rating 3.3 out of 5 stars (5 reviews)

Nystrom & Associates, Ltd. - Woodbury is located in Woodbury, United States on 1811 Weir Dr #270. Nystrom & Associates, Ltd. - Woodbury is rated 3.3 out of 5 in the category mental health service in United States.

Address

1811 Weir Dr #270

Phone

+1 6517149646

Amenities

Toilets

Accessibility

Wheelchair-accessible toilet

Open hours

...
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Joey Harvey

Only good experiences with staff and providers thus far (extremely kind staff). Given the difficulties of the pandemic, I haven't experienced issues. Holly is a wonderful therapist, but I've met several providers at this location and thought they were all great.

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Mary Eide

It's a great place to get the help you need, from counseling, therapy, nutrition. The pharmacy could use a little help in phone service. Saw one lady eating while talking to a customer on the phone. Not very professional.

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Wayne Klayman

I have no doubt that this clinic must’ve been good once upon a time, but they have problems now. My severely developmental disabled son ran out of an important medication over the New Years weekend but this clinic has NO on call doctor for emergencies! A psychiatric clinic with no one on call seems outrageous to me! Not only that, but their phone system is buggy! Busy signals, hang ups, options that don’t work, etc. I realize people are working remotely now but that means you invest whatever it takes to have a communications infrastructure that works. No excuse for this. This isn’t a podiatrist clinic, it’s a psychiatric clinic. People’s lives are at stake. Sorry but there is no justification for this.

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Jeffrey James

Nystrom requires 24 hours notice for a cancellation. I waited a month and a half for a teleheath appointment. I confirmed the appointment the day before. Less than 6 hours before my appointment, they called to tell me they are cancelling my appointment because the psychiatrist, “can’t make it today.” Can’t make a telephone call I scheduled 6 weeks ago and confirmed 24 hours ago!? That’s unacceptable. You’d think they’d offer something in the way of remediation. They did NOTHING to remedy or reschedule. They told me I could talk to the scheduling department if I wanted to make another appointment if I want, then hung up. I took time off work for this and confirmed the appointment. What is the point of confirmation and having a 24 hour cancellation policy if they don’t have enough respect for their customers to follow it themselves? The message is clear: Nystrom do not value you at all. They do not extend the trust and courtesy they expect from you and do nothing to repair or restore commitments they break. They will bill you if you don’t follow the policies that they don’t follow themselves. I will never ever recommend Nystrom for any services, and honestly believe they are causing harm to people who place their trust in them. It’s difficult enough to book and wait for an appointment a month or more in advance. Some people can’t wait that long but they do their best to push through anyway, and at the end of that journey, doing everything right and confirming their appointment, they get punched in the gut and told to start over and wait another month or longer.

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Kiwi B

My family has been with nystrom for 5 years. And the last 2 years of services have been terrible because physcritic. We just had I'm home worker quit and we got no support from supervisors or bosses it terrible. They only care about there staff and not their clients.

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