Woodbury, United States
7876 Hudson Rd Suite 8
N/A
+1 6517646162
I paid over 300 for the "Deep Clean" package, which is a lot for my family. They were only here for a little over two hours. I was shocked and disappointed when I came home to find numerous things completely missed. Windows hadn't been touched; there were crumbs, grime, dust and hair on shelves, tables, banisters, and floors. The microwave was missed completely, even though I specifically asked about it during the walk-through. When I called the owner to address it, he unapologetically assured me those things were cleaned even though they clearly weren't. I sent pictures and requested at least a partial refund, but I allowed them to instead come back and fix their mistakes. They were here for less than 30 minutes and my house is still not "deep cleaned." This was a horrible experience, and not what I expected for paying a premium price. I feel as though I've been scammed.
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I received a few hours of service as a gift and I have to say it was the best gift ever! Scheduling with Tim was very easy. He took the time to really find out what my needs were. The staff showed up on time and were professional, efficient and fast. We reviewed what I wanted done and they even suggested some additional items that they felt would be able to be completed in their assigned time. I look forward to the next opportunity I have to use this service. If you are looking for someone to help with those household chores you keep putting off I highly recommend Two Maids & A Mop!
They did a great job. This is my first experience with hiring cleaners and I was nervous but they made the process easy and I felt full confidence in things every step of the way. Met and exceeded my expectations and have already recommended my mom check out the 2 Maids and a Mop branch near her home.
Great work and great timing.
I had the best experience with Two Maids and a Mop. The owner came out to survey the house and the work that needed done. The team that came was efficient and did an excellent job. They even went above and beyond to come back the following week and finish up one room that was left from before. I will definitely be a returning customer!
Tim and Steph cleaned out my grandpa's unfurnished townhome. They were responsive both to our specific needs and the timing requirements of the job, and did an excellent, thorough cleaning. I will be using them again in the future!
I needed a last minute cleaning before guests arrived and they had a cleaning package that was very affordable and met my needs! They were able to accommodate my last minute request and the staff was very friendly and showed up on time and did a great job!
I would highly recommend Two Maids & A Mop the owner Tim made it so easy to call and get a quote on services.!
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