Woodbury, United States
2825 Woodlane Dr
N/A
+1 6517141000
Wheelchair-accessible entrance
Mom was a resident of the Estates for five years, and we feel that it was the best possible place for her. The facility is comfortable and inviting, and she received excellent care from attentive and caring staff. Mom had many opportunities to participate in appropriate activities; she especially enjoyed singing and fishing. Margaret, Tess, and Diane deserve special recognition for cheerfully taking care of the "small" things that greatly improved Mom's quality of life. I highly recommend the Estates to anyone looking for a home for their loved ones.
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My mother was at the Estates for 3 1/2 years. We had found it very difficult to find a memory care assisted living , and were grateful that the Estates accepted her.(She had previously been on campus at the Villa). We found many of the staff to be exceptional caregivers and people of deep dedication to their work; Aye, Tess, Desiree, Maria, La, Jo, and many others. Courtney the director of nursing, Pastor Basil, and Margaret tried hard to work with our family through many ups and downs. Kathy and Chaz, two of the nurses, were very attentive to my mother, especially when she was dying. No facility is perfect, and sometimes staffing was difficult, ie when staff was unable to work their shift with late notice given. Staff turnover at assisted livings can be considerable sometimes. We were very grateful at the times when staff would sometimes stay and work a double shift so that my mother had adequate and familiar care. Sometimes float staff had to be called. The facility itself is bright and cared for. I was always an advocate for more fresh vegetables. Kitchen staff was often kind and attentive. My mother was especially happy that there were multiple church services each week and easy access to the campus pastor. There is also a beautiful courtyard garden. I often observed a generous and joyful spirit between staff and residents. Staff treated my mother and our family with kindness and respect. I will always be grateful to the Estates' staff who cared for my mother and worked with our family during my mother's last years. Pat Schober-Branigan Veronica's daughter
Chaz the nurse is always rude. Kathy the nurse is not honest and does not like to be asked questions. The staff gave two different answers upon noticing an injury on a resident there. And no documentation in residents notes were made regarding the injury! I had brought a resident thru the door coming back from an outing and her alarm bracelet from memory care set off the alarm that she was going thru the door. No staff ever showed up. Leaving the risk of memory care patients being able to get out !!! I do not reccomend this place!
The kindest people in the world work there.
Patients in memory care are not attended to. It is hard to get a clear answer from staff.
Amazing place with amazing people.
Hard to find the nurses. The oncall nurse doesn’t answer their phone. Understaffed. If I were the decision maker my grandma would be somewhere else.
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