Woodland, United States
1680 Tide Ct
N/A
+1 5306696441
TERRIBLE CUSTOMER SERVICE. For starters, beware of the phone tree. Apria is a 1.5 billion built on incompetency. They are very comfortable with passing the buck to the next service agent. We spent hours trying to change the delivery address. Aprias computer log showed an old address. Last week the Apria truck kept attempting to deliver to an old address. We waited with the medical transport team for over 4 hours while Aprias truck kept driving around the neighborhood lost and confused. Finally escalated it through the hospital and that's what worked. These people don't care. I think they get paid by the mile. This week when i fired them, once again the Apria truck hit the road lost and confused and took three days to pick up their equipment. On the third day when they called to ask for the address i just laughed and hung up the phone. Idiots.
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I agree with the review of terrible customer service, I have been waiting months for Supplies, I have called several times and I’m told my supplies are on the way, reassured, but nothing.
Deli
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